Amex platinum MR points revoked

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by Ben Schlappig Guest September 4, 2016, 11:10 pm

Amex platinum MR points revoked

Anonymous Guest
September 4, 2016, 11:10 pm

Hello,
I received 100,000 Amex MR points on the deal this past June. Last week Amex revoked all of them stating that I was ineligible since I previously had the platinum card through Ameriprise. I thought those were two different products especially since the Ameriprise card had no sign up bonus. Any suggestions or feed back on ways of trying to get those points back?
Gaurav Community Ambassador
September 5, 2016, 1:24 am

I assume you have already appealed to them to award the points. Next move would be the CFPB. There were reports that AmEx was clawing back based on MS to get bonus. Are you sure that is not the case for you?
mike1977 New Member
September 5, 2016, 8:24 pm

Yes, I have reached out to AmEX, they just keep saying I am ineligible since I had the Ameriprise card before (although I never got a bonus).
Gaurav Community Ambassador
September 6, 2016, 1:49 am

I would read the terms thoroughly and contact the CPFB.

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Amex platinum MR points revoked