Questions and Answers

Hi Lucky: I think I’m going to buy a round trip first class ticket on Air France between LAX and CDG. Which plane has the better first class seat: A380 or 777 and why? Thanks. Love your column

The 777-300ER is going to be the best product. You can see reviews of both here:
[URL]https://onemileatatime.boardingarea.com/?cat=52981&s=air+france[/URL]

The 777 features the newer updated version of La Premiere. They feature curtains to make the suite more private, and they added more storage features. Meanwhile the A380’s La Premiere features the older seats, which are still very nice, they really do lack privacy.
Nonetheless, Air France offers a very elegant hard product on whichever aircraft you decide, and their soft product is one of the best in European aviation. I hope you enjoy your flight!

1. If I fly first from LAX to CDG, then connect on an intraEurope flight in business (on an Air France codeshare with Luxair), can I use the CDG first class lounge during the layover?

2. I’ve understood from your website that when you arrive on an Air France flight in first, an Air France representative meets you and takes you where you want to go. I just called Air France and was told that’s not the case. So, I’m confused. Here’s my situation and choice:
I am flying from LAX to CDG (Air France first), then on to Luxembourg in business on an Air France code share with Luxair. There are two flights from CDG to Luxembourg. The first has a very tight connection in CDG that worries me unless an Air France rep would meet me when I de-plane and CDG and take me to my next flight in a different terminal at CDG. If I have to do it myself and leave one terminal and enter another, i doubt I’ll make the flight.
Then, there is a later flight from CDG to Luxembourg, which would give me a 6 hour layover. I’d take that later flight if I know that I can use the CDG first class lounge which Lucky raves about.

Any advice, thoughts?

Thanks much.

1. What lounge at LAX may Air France La Premiere passengers use?

2. Do Air France La Premiere passengers have access to the Qantas first class lounge at LAX?

3. At LAX, is there a dedicated La Premiere check-in line, separate from business and economy?

4. In LA, does Air France provide any complimentary car transportation service from my home to LAX for my Air France La Premiere flight?

5. Once I check in at LAX, does Air France escort me to the lounge?

6. I will fly La Premiere from LAX to CDG, connecting with an intra-Europe flight. Will Air France have someone meet me when I de-plane at CDG and get me through security and take me to the gate for my next flight?

7. At CDG, what time does the La Premiere lounge open?

8. After I fly La Premiere from LAX to CDG, and I wait for my intra-Europe economy flight (because there’s only economy), can I use La Premiere lounge?

9. What’s a valid email address for Air France customer service? Every time I call Air France, the representatives seem unable to answer my questions or they direct me to AirFrance’s website which doesn’t answer my questions.

Thanks much. Lucky, Tiffany, and your readers are always knowledgeable and helpful.

Are you booking the connecting flight as part of the same reservation? If so, I would imagine you would receive all the benefits of La Premiere lounge and ground services in Paris as an arriving First Class passenger.

1. You’d have access to the Air France lounge
2. You would not have access to the Qantas lounge
3. There is a dedicated check-in lane
4. They do not provide complimentary chauffeur service, but seem to have negotiated rates ([URL]https://www.airfrance.us/US/en/common/resainfovol/achat/transfert_aeroport.htm[/URL])
5. Yes, they should escort you to the lounge assuming they have staff on hand. Unfortunately, LAX isn’t their hub, so you might have to wait for someone to arrive to escort you.

I’ll defer to someone else on the others!