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Answers (4)

AA Award availability

by Ben Schlappig May 24, 2016, 12:13 pm

AA Award availability

  1. Anonymous
    May 24, 2016, 12:13 pm

    I want to book 2 business class flights on Cathay Pacific using AAdvantage miles. The British airways website shows 3 seats available, but when I call AA they tell me there is only 1 seat available. I point out the 3 seat availability using Avios, but AA insists that Cathay has only released 1 seat to them. Is this type of discrepancy common? Any advice to push AA to look into this problem? Worth speaking to an AA supervisor?

  2. Anonymous
    May 24, 2016, 1:23 pm

    Are you searching a single segment? Have you verified that the space is available using the JAL or Qantas tools? Sometimes BA shows phantom space: [URL]http://onemileatatime.boardingarea.com/2014/02/27/phantom-cathay-pacific-award-space/[/URL]

  3. PassengerPoldberg
    May 24, 2016, 5:48 pm

    [USER=7]@Tiffany[/USER] I’m going to be in the same boat here in about 3 months. I’ll be eyeing J award space on CX while in HKG. How do you suggest I get ahold of the fine folks at AA while abroad?

  4. Gaurav
    May 24, 2016, 6:51 pm

    [USER=1782]@PassengerPoldberg[/USER] AA has international offices you can call or you can use hangouts or skype to call the US number.

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