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Google Flights vs. AA booking
I tried to get a multi-city itinerary on Google Flights, which was very cheap (LON-MSY-SFO-NYC-LON, with stopovers of 3-6 days each time), and got a quote from GF for roughly 1400 GBP in economy. Then I tried to click on the AA link at the bottom to book it through them and was told the fare wasn’t available anymore. So I tried to use AA’s multi-city booking tool, but that sent me to 3500 GBP.
Has anyone else experienced this? Is GF a bit broken?
Something similar happened to me a few weeks ago. Saw very cheap tickets on Google Flights but when I added the return the price skyrocketed. In my instance, it looks like I was in caught in the midst of AA updating their prices and it hadn’t quite made it back to Google (came to learn that I had caught the very tail end of a fare war). I even called AA to try to guilt them into giving me the reduced fair but no dice.
And thinking about it, this happened to be about a year ago where I even found the flights on AA’s website, selected seats and then the danged thing never accepted by credit card.
Still worth giving them a call – and a screenshot of the cheaper fare can’t hurt.
Best of luck!
Try it on another OTA website, see where that gets you. Multi-city itineraries are always tricky.
Sometimes there is a lag with Google Flights and the GDS, but it’s generally only a minute or two. Can definitely be frustrating though!