Using Avios for AA flights

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by DCChris23 New Member October 8, 2015, 4:53 pm

Using Avios for AA flights

DCChris23 New Member
October 8, 2015, 4:53 pm

For the past 2 days I’ve been trying to book an AA flight using Avios points. When I search, the flight shows empty seats, lets me enter my credit card info but then when it goes to finalize the reservation, I get an error message. I called Executive Club and they said there is an issue with the AA system and they can’t do anything, even when I call. They had no timeline for when it would be fixed. Any workarounds? My flight is Saturday.
Anonymous Guest
October 8, 2015, 7:20 pm

Have you tried to get them to book it over the phone? There’s normally a fee to do so but since there are issues booking online they should wave it.
DCChris23 New Member
October 8, 2015, 7:41 pm

[QUOTE=”Mike, post: 8324, member: 507″]Have you tried to get them to book it over the phone? There’s normally a fee to do so but since there are issues booking online they should wave it.[/QUOTE]
Yes, I called them and they said the system had been down. Just wondering if other people have had any luck
Anonymous Guest
October 8, 2015, 7:46 pm

[QUOTE=”DCChris23, post: 8328, member: 924″]Yes, I called them and they said the system had been down. Just wondering if other people have had any luck[/QUOTE]

If it’s a known systemwide issue then you’re unfortunately going to be out of luck.

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Using Avios for AA flights