Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

What happen with LH premium award availability?

1

AMEX MR transferring to LifeMiles with 30+% bonus???

2

Crazy for planning early June 2022 honeymoon now?

2

British Airways Avios Awards online cancellation

2

How to plan a specific trip and get the right points

1

What happened to LH and LX premium award space???

4

Recouping taxes if you fly thru LHR on award miles but don’t leave the terminal

1

Disappearing Lifemiles awards

1

Large Increases in Award Costs in Delta Skymiles

2

Cashing in Ultimate Rewards Points Instead of Transferring Them – Am I Missing Something?

4

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (1)

Married Segment issue booking AA award with EY Miles

Married Segment issue booking AA award with EY Miles

  1. Tommy

    I’m trying to book a Business Class award on AA (SNN-PHL-JAX) using Etihad Guest miles. When initially calling Etihad and having them search for SNN-JAX, they see availability for both flights and start to book the reservation. Unfortunately, after giving them passenger information and confirming the price in miles, they’re telling me that the SNN-PHL segment “is coming back unconfirmed.” I realized that it’s a married segment issue (SNN-PHL is not available on U by itself).

    I hung up and haven’t gotten a chance to call back yet, but figured I couldn’t be the first person to run into the issue with EY has trouble booking an AA award when married segments come into play. Has anybody run into this? The agent is initially doing the search for SNN-JAX and says that they see availability, but I’m not sure what changes with their system later trying to pull inventory for each segment independently.

Sign in to help answer questions.