Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Emirates downgraded flight

1

Alaska Airline Miles – British Airways First Class

2

ANA Mileage Club – Can’t book a ticket for my partner?

1

Mixed class itineraries no longer available on JAL using Alaska Miles

2

LH First award space on partner airlines missing

1

ORD to Italy in style!!

7

recommendation to use amex points

2

Asiana Redemption 2022 x KAL Acquisition

2

IC bora bora 4 night up for grab

1

Newbie searching flights to Thailand with Miles

2

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Major issue trying to book Star Alliance award using KrisFlyer miles

Major issue trying to book Star Alliance award using KrisFlyer miles

  1. Josh

    I am trying to book a Star Alliance award using KrisFlyer miles. I have confirmed there are 2 F seats showing on both United.com and ANA. Here is the routing I am trying to do:

    MSP-EWR in UA F (shows on United.com and Singapore can apparently see this)
    EWR-FRA in LH F (shows 2 seats on United.com and ANA – SQ agent says there isn’t even one seat available)
    FRA-MUC in LH J (shows 2 seats on United.com and ANA – SQ agents also say there isn’t one seat available)
    MUC-SIN on SQ metal (this is available)

    I asked if SQ could even see one seat and apparently they can not. So it appears there is an issue with LH space and SQ?

    Has anyone had these issues before? It seems to me if there is partner availability showing on UA and ANA, SQ should be able to see it. For reference, I am calling the 213 area code KrisFlyer services number.

  2. Anonymous

    [USER=609]@Josh[/USER] — I’ve been seeing phantom space on ANA lately, which is super annoying. Have you checked the Aeoplan site, by chance?

Sign in to help answer questions.