Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Emirates downgraded flight

Can you help?

Alaska Airline Miles – British Airways First Class


ANA Mileage Club – Can’t book a ticket for my partner?


Mixed class itineraries no longer available on JAL using Alaska Miles


LH First award space on partner airlines missing


ORD to Italy in style!!


recommendation to use amex points


Asiana Redemption 2022 x KAL Acquisition


IC bora bora 4 night up for grab


Newbie searching flights to Thailand with Miles


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Is there any alternative to getting the phone booking fee back from CX award on

Is there any alternative to getting the phone booking fee back from CX award on

  1. Anonymous

    I booked my 1st premium award ever last week w/ AA for a Cathay flight (JFK-HKG) for my gf and I (One in first and one in biz, with the hope of grabbing another first seat if they open it up later), and in my excitement, I forgot about contesting the phone booking fee! So afterward I tried emailing customer relations about refunding the fee since you can’t book CX awards on, and received some crap form letter from them on why they will not refund it (citing needing my fee for them to remain competitive…blah blah blah). Is there any alternative to getting that fee back, or is it something that can only be done by the agent at the time of booking?

  2. Anonymous

    @ Kenny — I would just try calling reservations, as a supervisor there might be able to process a refund over the phone.

Sign in to help answer questions.