Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

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Alaska Airline Miles – British Airways First Class

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ANA Mileage Club – Can’t book a ticket for my partner?

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Mixed class itineraries no longer available on JAL using Alaska Miles

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LH First award space on partner airlines missing

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ORD to Italy in style!!

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recommendation to use amex points

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Asiana Redemption 2022 x KAL Acquisition

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IC bora bora 4 night up for grab

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Newbie searching flights to Thailand with Miles

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Virgin Atlantic

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Answers (3)

How do I redeem Elevate points on Virgin Australia?

How do I redeem Elevate points on Virgin Australia?

  1. ezikyle

    I tried calling them so book an award flight on their partnership with Virgin Australia but the people I spoke to seem clueless as to how to book an award. Am I calling the wrong number? Is there someone else I’m supposed to call to book? I used the number on their website.

  2. MidSouthSkier

    Is this the page you referenced on their website? [URL]https://www.virginamerica.com/cms/elevate-frequent-flyer/partners/airline-partners/virgin-australia[/URL]

    They list a number there to call (877.359.8474) Is that what you used?

    Ideally I’d look up the flight numbers ahead of time so you can just feed the info to the agents.

    If they still don’t have a clue I’d HUCA and see if you can get a better agent the next time.

  3. Anonymous

    Keep in mind award availability on Virgin Australia is pretty horrible other than 7 days before departure, which might be part of the problem. Definitely look up flights first if you can.

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