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Answers (2)

Award Flight Changes

Award Flight Changes

  1. Anonymous

    Hi Lucky,

    I am scheduled on an American flight that was recently changed. Current routing is STL-PDX-LAX-ANC. All the flights were changed slightly but the biggest change is the first flight. The departure time changed by 40 minutes. I called and asked to change to a different flight but the rep said I couldn’t change unless the flight times changed by more than an hour. I didn’t think that was right but didn’t challenge her on it. I would now like to change to a more direct routing like STL-LAX-ANC. Is this a case of hang up and call again or am I stuck with the original routing?

  2. Anonymous

    Hi Elias!

    Always, always, [I]always, [/I]hang up and call again. It doesn’t hurt 😉

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