Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Ask a question

American Air miles

by larry barken New Member

April 3, 2024

Can you help?

Booking Domestic Connecting (Positioning) Flights Close in to Departure

by ZSR New Member

March 24, 2024

Can you help?

cards

by kimmiejean New Member

March 10, 2024

Can you help?

JFK –> LCA emirates

by inbinder New Member

March 6, 2024

Can you help?

Miles and More problem

by Luxpete100 New Member

February 19, 2024

Can you help?

SIN-TYO with UA miles?

by GMAwt New Member

February 17, 2024

Can you help?

Struggle With Turkish Airlines Schedule Change

by wasebring New Member

February 16, 2024

Can you help?

Partner airline PlusPoint Upgrade Site Down?

by bulentaltan New Member

February 4, 2024

Can you help?

PIT to BER UA F/J redemption?

by jenniferj New Member

January 30, 2024

Can you help?

Expiring Plus Points

by andrewseanb New Member

January 29, 2024

Can you help?

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

award availability within airline alliance

by Ben Schlappig Guest June 6, 2017, 4:40 am

award availability within airline alliance

Anonymous Guest
June 6, 2017, 4:40 am

Hi,

I am looking for award tickets from Copenhagen to South Africa with Star Alliance. When I look at United’s web page which kindly allows everyone to search for award availability I find available tickets in business class for the correct date on several different flights (including my preferred flight).

When I try to book them through Scandinavian airlines which only allows you to book Star alliance award tickets by phone service, they find no availability on any flights.

My question is, is this likely to be a temporary difference between the systems or do the airlines release different award ticket availability to different alliance airlines? Or does it impact the availability for Scandinavian airlines that there are already two award tickets booked on those dates?

Any insight in how the award bookings within Star Alliance works would be appreciated.

/Linda
David W Community Ambassador
June 6, 2017, 1:45 pm

United will show space at saver and standard award levels. United’s saver level pricing (which indicates that any Star Alliance should be able to book those seats) between Europe and Southern Africa is 55k one way.

If you see flight options that price at 55k United miles for the route, SAS should be able to find those seats and book them, but at SAS’s award pricing. SAS charges 140k per person round trip or 84k per person one way for Europe to South Africa.