Questions and Answers

Hi Lucky,

A friend of mine (AA Gold) is holding a RT award ticket originally issued by US Airways for travel between LAX and SVQ (Sevilla, Spain). The outbound routing is LAX – PHL – ZRH – PMI – SVQ on US and AB; the return is SVQ – PMI – ZRH – PHL – LAS – LAX on AB, US, and AA. He wants to keep the same outbound but change the date and routing of the return to SVQ – MAD – LHR – YYZ – LAX on IB, BA, and AA. Several US Airways agents have advised him this is not allowed because the combination of carriers has to be consistent in both directions — i.e., if he changes the return, he needs to change the outbound as well.

My questions: (1) Is this true? (2) If he is indeed permitted to keep the same outbound and change only the return as described above, should there be a $150 fee, or does it qualify as a free change per current AAdvantage rules? (3) Does such a change require the ticket to be reissued? I know he will need to pay fuel surcharges on BA, but he is OK with that.

Thanks!

@ Ray — That should be possible and should be free. I’d recommend calling back.