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AAdvantage ticketing issue
I helped my sister ticket an award for Asia2-ME in J for 30k of her own miles.
She received the ticketing confirmation this morning and it’s addressed to someone else. However, the record locator, her AAdvantage number and her name as the traveler is all correct. Her miles are still in her account though.
I’m calling AAdvantage to see what’s happening since I don’t want someone else to be out 30k miles when they shouldn’t be nor does she want to risk that other person calling AAdvantage to dispute the award and cancel the ticket.
Has this ever happened to anyone?