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Answers (2)

AA new program upgrade update

AA new program upgrade update

  1. Rob in Miami

    Hello. My question is regarding how upgrades are executed within those last minutes before the flight departs. Who has the best advantage to gain those seats (aside from someone who purchases the seat)? The website states:
    [SIZE=4][B]Upgrade prioritization[/B][/SIZE]
    Upgrade requests will be prioritized by elite status level, then:
    [LIST=1]
    [*]Type of upgrade
    [*]12-month Rolling EQD
    [/LIST]
    [SIZE=3][B]Type of upgrade[/B][/SIZE]
    Before you get to the airport, requests for systemwide and mileage award upgrades are processed independently from 500-mile upgrade requests.
    At the airport, upgrades requested will be prioritized in this order:
    [LIST=1]
    [*]Systemwide and mileage award upgrades
    [*]500-mile upgrades on purchased tickets
    [*]500-mile upgrades on award tickets
    [/LIST]
    The SWU / Mileage Award Upgrade I understand. The 500-mile upgrade on purchased tickets…… that is the same as the unlimited upgrades (when available) for EXPs?

  2. Rob in Miami

    Silly question. The answer is “yes”. I just booked with request to use some of those SWUs that I hoard. I’ll see how it goes.

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