Awesome: Priority Pass Adds Airport Spas

Awesome: Priority Pass Adds Airport Spas

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Update: In May the “Be Relax” spas at DTW and SAN joined Priority Pass, and now the “Be Relax” spa at LAX has joined Priority Pass. The post below is updated to reflect this.

Priority Pass members can now enjoy complimentary spa treatments at select airports in the United States, which is pretty cool.

“Be Relax” spas join Priority Pass

Priority Pass is the world’s largest network of independent airport lounges, with over 1,300 locations around the world. While most Priority Pass locations are traditional lounges, the network also has some other unique experiences, including dozens of airport restaurants belonging to the network.

Priority Pass has now added three “Be Relax” airport spa locations to its network. Specifically:

What “Be Relax” treatments do Priority Pass members get?

Priority Pass members are entitled to one of the following treatments at “Be Relax” airport spa locations:

  • 30 minute Lounger Massage — Be Back ($35 value)
  • 15 minute Lounger Massage plus Aromatherapy & O2 — Be Back ($35 value)
  • 10 minute Head Massage plus Aromatherapy & O2 — Head Up ($38 value)
  • 10 minute Foot Massage plus Aromatherapy & O2 — Be Feet ($38 value)

Note that:

  • You’ll need to present a boarding pass for confirmed same day travel (though an arriving boarding pass should be fine)
  • Members are allowed to bring up to one guest (meaning two people could get treatments)
  • It would appear that those who have a Priority Pass membership through an Amex card aren’t entitled to this, as Amex excludes most non-lounge experiences for members

Time permitting, who wouldn’t love a quick head, foot, or back massage between flights? Heck, this makes me kind of sad that I almost never travel through these airport terminals.

“Be Relax” has locations at a lot more airports in the United States (and around the globe, for that matter). I’m not sure if these locations are being added because they’re the quietest and need the most business, or what, but here’s to hoping that more locations are added.

For those curious about the economics, essentially Priority Pass pays participating locations a fixed amount for each visit. In some cases that just goes towards being admitted to a lounge, in some cases that goes towards dining at a restaurant, and in some cases that goes towards another cool experience (like this).

Should you tip at “Be Relax” spas?

I figured I’d address this, since the question will likely otherwise come up in the comments section. My take is that if you’d tip for a paid spa treatment then you should probably also tip for a spa treatment through Priority Pass:

  • Priority Pass is just another form of payment for your massage, in lieu of cash; think of it like paying with a gift card
  • In the USA there’s generally the expectation of tipping for spa services

Bottom line

“Be Relax” airport spas have started to join Priority Pass, giving members the opportunity to enjoy a complimentary spa treatment before or after their flight. This is an awesome new concept for Priority Pass to add, and I’m crossing my fingers that we see a lot more locations added.

Here’s to hoping that this doesn’t get so popular that there’s an hour-long wait to take advantage of this.

What do you make of “Be Relax” spas joining Priority Pass?

Conversations (28)
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  1. Joan

    Stop the Tipping! Stop the Tipping! Stop the Tipping!
    And especially this crazy American thing of OVER tipping.

    Pay these folks a fair and reasonable wage and end-all tipping.

    Having said that, I agree with Lucky, treat the PP as a gift card and tip as appropriate.

  2. Jed

    @KK13, yes I do tip the air hostess after a long trip if she provides wonderful service.

    1. Maxell Azaria

      @Jed, Yeah that’s a lie.

      Air hostesses on most airlines aren’t allowed to accept monetary tips

  3. Dan

    Time to end tipping in the United States. It’s now rare not to see a tip jar.

  4. A K

    @Sel, D. You are the cheapo my friend. I'd give at least a $100 tip for that.

  5. iamhere

    Priority Pass should carefully look to see the lounges they cooperate with. It can be incredibly annoying when they have three or four lounges for example in an airport but none are accessible to the travel because they are all on the international side of the airport or on the domestic side, for example. The landside lounges are almost useless.

  6. AC

    Can't wait until all the cheap PP members decide to get their "free" spa treatment and don't understand you need to tip (at least $10 IMHO). I've seen some try to justify not tipping in restaurants that took PP and the same low lifes will probably rationalize not tipping people at the spa (who, like servers, are dependent on tips for their income).

  7. MJ

    I'm not sure if I'm inclined to tip on the lounger massage if it's just time in a massage chair. I would tip if it was a person doing the massage (like in the options for a scalp massage), but an automatic chair that doesn't rely on tips doesn't justify a tip to a person in my opinion.

  8. FNT Delta Diamond

    Before the pandemic, the Detroit spa was always busy. Especially after about 3 pm. It was pretty popular with passengers taking long-haul flights to Europe in the evening. The main location only recently reopened. I don't believe the second location has opened since it apparently isn't included. I would note that I don't know if it is, in fact, open every day since I've been through DTW several times lately and almost all of the...

    Before the pandemic, the Detroit spa was always busy. Especially after about 3 pm. It was pretty popular with passengers taking long-haul flights to Europe in the evening. The main location only recently reopened. I don't believe the second location has opened since it apparently isn't included. I would note that I don't know if it is, in fact, open every day since I've been through DTW several times lately and almost all of the stores and restaurants are closed on Tuesdays and Wednesdays in the morning and afternoon. I can't speak to evening hours.

  9. Juan

    @Staradmiral Tipping, in general, in the US is problematic and I agree with you there. But shouldn't be used as an excuse to not tip people who depend on it if you use their services.

  10. Staradmiral

    Disagree with the tipping. Tipping is discriminatory, an American tradition. The majority of developed countries do not tip. You should think about why that is.

    1. Ray

      Agreed, start paying people a livable wage. Enough of this low or no hourly wage and expect people to live off tips. As we can tell by the comments here, Americans are cheap.

  11. Sel, D.

    A lot of cheapos here. I’d happily pay a $10 tip for a 30 minute chair massage. That’s a no brainer. Too bad I’m Amex PP. This sounds a lot nicer than the weird Airspace lounge at SAN.

    1. Trey

      I'm pretty sure the 30 minute chair massage is done by the massage chair and not the masseuse; I definitely wouldn't tip in that case!

  12. ceejay

    Will the one in BOS be named for Patriots owner Robert Kraft?

  13. JErry

    I think Ben is absolutely right that tipping is expected, and that's exactly why I won't take advantage of this. I'm not going to go to an ATM just to get cash to give a massage therapist after a "free" massage.

    1. Ray

      Maybe your wife will give you $5 before you leave the house on travel days. This has to be one of the laziest comments I have ever read on this blog. While I admit, I travel with less cash now, I certainly don't go on a long haul flight with no cash in my pocket. Do you not tip at the hotel, or anywhere? If not, I change my comment from "laziest" to "cheapest".

  14. echino

    Not worth the hassle, especially when you have to worry about tips. Thai F massage in BKK was great, and no tip required. I wonder if it ever comes back.

  15. Omar

    @Klaus - I would guess the percentage of people who hop different lounges to be very small and not worth the effort on the part of PP to restrict it.

  16. Klaus

    What I do not understand about the economics of Priority Pass is that - on the same day at the same airport - I can have the massage in addition to a lounge visit (and actually also in addition to a select dining credit).
    I find it interesting that there is no restriction in place.

  17. Sir Walter Raleigh

    Do they offer “extras”?

  18. AW

    Why would tipping be "less necessary" for a 10 minute massage? Your tip wouldn't be as large, but you should still tip--especially if you're paying with Priority Pass which almost certainly reimburses the place for services at something less than the full cash rate.

    1. KK13

      I "should" tip??
      There is no "should" here, I MAY tip if I feel like it. I also agree with few folks, tipping should be made obsolete now.

      Do you tip the air hostess in your long haul flight, and why not after she/ he had done such a wonderful service?

  19. Omar

    I'm surprised the PP reimbursement rates would make sense here but I guess some revenue is better than no revenue and maybe a small percentage will decide to pay for longer treatments.

  20. Juan

    FYI, looks like this isn't available for those who have Priority Pass via Amex since they removed most non-lounge experiences/restaurants in 2019.

    'Be Relax' is listed on the PP website if you're not logged in, but if you're like me and your Priority Pass is through Amex, once you log in it no longer shows up.

    1. Ben

      @ Juan -- Good catch, thanks! I updated the post to reflect that.

  21. Simon

    These places always seem to be completely empty whenever I walk by them in airports, with attendant milling around the chair. Never understood how they afforded the spaces.

    1. Ben

      @ Simon -- I've always had the same thought. I'm surprised it took this long for them to develop a relationship with Priority Pass.

Featured Comments Load all 28 comments Most helpful comments ( as chosen by the OMAAT community ).

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Dan

Time to end tipping in the United States. It’s now rare not to see a tip jar.

Ray

Agreed, start paying people a livable wage. Enough of this low or no hourly wage and expect people to live off tips. As we can tell by the comments here, Americans are cheap.

Ray

Maybe your wife will give you $5 before you leave the house on travel days. This has to be one of the laziest comments I have ever read on this blog. While I admit, I travel with less cash now, I certainly don't go on a long haul flight with no cash in my pocket. Do you not tip at the hotel, or anywhere? If not, I change my comment from "laziest" to "cheapest".

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