Ouch: Mesa Homeowners Card Shuts Down Effective Immediately

I’ve written in the past about the Mesa Homeowners Card, which awards points for paying your mortgage, along with offering all kinds of other lucrative opportunities. I had posed the question of whether the card was too good to be true… as it turns out, it was.

Mesa Homeowners Card suddenly goes out of business

Mesa has reached out to cardmembers to inform them that their accounts are being closed effective immediately:

We are reaching out today to share the unfortunate news that, effective immediately, your Mesa Homeowners Card account will be closed. As such, your credit card will be deactivated and you will not be able to make any new purchases or earn Mesa Points. We will provide you with separate guidance with regards to your remaining Mesa Points balance. This account closure has nothing to do with your account standing and is not the result of any wrongdoing or any actions taken by you with regards to your account.

Over the past week or so, there have been reports that all transactions on the Mesa Homeowners Card have been declined for cardmembers, which was mighty suspicious. The company didn’t communicate this proactively, but when customers reached out, they claimed it was a temporary outage. So it’s not surprising to learn that there was more to the story.

Unfortunately those with existing points balances with Mesa no longer seem to be able to transfer points to travel partners. Well, at least in theory, as they tried to remove that capability from the app. However, commenter Jay at Doctor Of Credit points out a workaround that’s functioning as of now (though who knows for how much longer).

Just uninstall the Mesa app, and then reinstall the the Mesa app. Once the app is reinstalled, cut off the internet connection on your phone, by putting it into airplane mode.

Then start up the app — it will try to update automatically, but it will fail due to no internet. After failing, it should again go to the log-in screen. Wait for several seconds, and then turn on your internet again. You should then be able to log in normally, and see the standard transfer options, as it will bring you to the app without the latest updates, which removed that functionality.

The Mesa Homeowners Card was too good to be true

The Mesa Homeowners Card was launched in late 2024, so it stuck around for a little over a year, before ultimately being discontinued.

The card had no annual fee, and the selling point was that it offered one point per dollar that you spend on your mortgage, up to 100,000 points per year. You didn’t even have to use your Mesa Homeowners Card to pay your mortgage, but instead, you just needed to make $1,000 in qualifying purchases on the account per billing cycle to unlock that.

The card also had some unique bonus points categories, like offering 3x points on home and family expenses, including home decor, home improvement, general contractors, cable and streaming services, home insurance, property taxes, maintenance, telecommunications, utilities, and daycare.

It basically seemed that Mesa tried to be to mortgages what Bilt is to rent. Now, it’s a bit funny that Bilt is worth many billions of dollars, while Mesa went bust. But I suspect that comes down to Bilt having a larger strategy of building partnerships in a variety of spaces (on the rental side, and with other ways to engage the community). Meanwhile Mesa was pretty singularly focused on the credit card, which seemed to be a loss leader of sorts for Bilt.

Bottom line

The Mesa Homeowners Card has shut down, so all cardmembers have had their cards canceled. Over the past week, transactions had been declined, so I guess the writing was on the wall (despite Mesa’s denial that anything was wrong). The Mesa concept was simply too generous, with not enough ways to actually make money on customers.

Are you surprised to see Mesa go out of business?