American A321 Evacuated Over Laptop Fire, With Proudly Defiant Austrian Family

An American Airlines jet had a pretty dramatic evacuation yesterday, after a passenger’s laptop reportedly caught fire. We always hear about the risk of lithium ion batteries, so here’s a case where it actually caused an issue. Fortunately it was caught on the ground…

American jet evacuated as cabin fills with smoke

This incident happened yesterday (Friday, July 12, 2024), and involves American Airlines flight AA2045, scheduled to fly from San Francisco (SFO) to Miami (MIA) at 12:17PM. The flight was operated by a nine-year-old Airbus A321 with the registration code N917UY.

Just as boarding finished up, a bag in the back of the aircraft with a laptop reportedly caught fire, causing smoke to fill the back of the cabin. The crew immediately called for an evacuation. So not only did passengers evacuate through the jet bridge (which was still connected), but multiple emergency slides were also deployed. The bag with the laptop was also removed from the aircraft, though perhaps not in the way it should have been (more on that below).

Everyone evacuated safely, though there were a few minor injuries from use of the slides.

Below you can see the VASAviation recreation of what happened, including air traffic control audio.

Here’s a statement that an American spokesperson provided:

During boarding of American Airlines flight 2045 with service from San Francisco (SFO) to Miami (MIA), smoke was reported from inside a customer’s bag. The bag was quickly removed by our crew members and all customers exited the aircraft. We thank our crew members for their professionalism and apologize to our customers for the inconvenience.

As you’d expect, the aircraft was taken out of service. American managed to find a replacement plane, but only just under 12 hours later. So rather than arriving at 8:58PM on Friday, passengers will instead be arriving at 8:41AM on Saturday. Ouch.

The flight status for AA2045

If you check a bag on a plane, you’re usually asked to confirm that there are no lithium ion batteries in it. That’s for exactly this reason, as there’s a risk of them catching fire. That’s easier to control inside the aircraft cabin, rather than in the cargo hold. In this case it was also a good thing that this happened while the aircraft was still on the ground.

Family proudly defies crew member instructions

Below is some video footage from inside the cabin during the evacuation (note that there’s some bad language used). As you can see, the crew pretty assertively orders passengers to keep moving forward and leave their carry-on items behind, though it seems like passengers maybe aren’t doing a great job following their instructions? Unfortunately that’s nothing new…

Separately, you have this guy from Austria explaining his version of events in an interview, which I just find kind of puzzling. This guy proudly talks about how he and his father both weren’t following crew member instructions.

He talks about how he wanted to open the door in the back left of the plane (presumably he was near the last emergency exit row on the A321, by the back of the cabin), how he wasn’t allowed to, but how he did it anyway.

He then explains how his father took the backpack with the smoking laptop, wanted to throw it out the exit, was told not to by crew members, and did it anyway.

When asked about why he decided to open the door despite flight attendant instructions to the contrary, he explained:

“I wasn’t supposed to. She told me not to, but when I boarded the plane, I had this strange feeling, and I already looked at the doors on the wings, and they said ‘armed.’ So my first initial thought when I got up off the seat, I was like the doors have to be armed, so the slides have to be armed, and then I could jump out. I was actually a bit outside the plane and I tried to jump, but the slides wasn’t released, so I did get back into the plane. Yeah, that’s basically the first thought.”

So to recap, this guy (kid?) is bragging about how he and his father were defying crew member instructions and following their own gut in deciding how to handle this situation?

Yeah, let’s not listen to the crew members who are trained in emergency evacuations, but let’s instead listen to the guy who already had a “strange feeling” when he boarded the aircraft. Cool.

Bottom line

An American Airlines Airbus A321 was evacuated at SFO yesterday, after a laptop caught fire, and caused the cabin to fill with smoke. There’s always a risk with lithium ion batteries, and in this case the issue was at least caught on the ground.

Given that the plane was still at the gate, this was a fairly dramatic evacuation. For that matter, it’s rather unusual to see someone bragging about how they defied crew member instructions, and instead followed their gut.

What do you make of this American jet’s evacuation?

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CapitalMike Diamond

I was under the impression that in an emergency, planes should be evacuated within 90 seconds. That video goes on for 2:34 minutes and there are still people on that plane. It looks to me AA crew did a very bad job to get this plane evacuated quickly. Of course stubborn passengers were part of the problem but then it should be the crew‘s job to deal with them. As far as opening an emergency exit without being instructed to do so, or even despite being told NOT to do so, should lead to criminal prosecution and a place on the no fly list, if supported by the corresponding investigation.

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Kevin Guest

Had this been in the EU, the punishment would have been enforced compared to the jole that is the FAA or AA.

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Eric Guest

Reviewing what actually happened here, Ben has the wrong take. From helicopter air shots, it's clear that the passenger succeeded in throwing the smoldering/burning laptop out of the rear left exit. I'm not saying the crew member was wrong to issue the instructions that she did, but overall, getting the burning object out of the aircraft ASAP was the correct call. In hindsight, the crew member instructions were detrimental to safety (not saying that she shouldn't be welcome on future flights, these are confusing situations where she may not have recognized that someone was trying to throw out the burning laptop rather than evacuate with luggage). The passenger video we're watching appears to reflect passengers that saw all of this transpire including successfully throwing the laptop from the aircraft. Yes, they should have evacuated without luggage, but I'll simply say that I'm sympathetic to a person of reasonable judgement that's just now seen the fire risk successfully mitigated choosing to quickly grab a bag and get another route home knowing this airplane will be stuck for hours or days.

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nickjudge665 Member

I do not envy the job of FA's in these types of situations. It does lead me to ponder if these Caucasian men had a hard time following the "commands" of an ethnic minority Flight Attendant. The plane isnt going anywhere, leave your stuff and quickly remove yourself from the plane, END ALL. Not only should they be banned from AA, USCIS and the State Department ought deem them a security risk to the general (American) public, and deport them and at least have a 10 year travel ban. Disgusting behavior.

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John Guest

So has there been an explanation as to how and why the battery caught fire?

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