Staying At A Kimpton This Summer? Don’t Forget The Secret Social Password

Filed Under: Hotels, IHG Rewards

IHG initially announced that they were purchasing Kimpton Hotels & Restaurants back in 2014, but up until last year the brands continued to operate separately. Early last year the Kimpton Karma Rewards program was integrated into the IHG Rewards Club program.

Understandably, many people were concerned that IHG’s takeover of Kimpton would mean that the brand would lose what makes it special. Kimpton has always been known for how well they take care of their guests, and that even though they had several dozen hotels, their properties always felt boutique.

The good news is that for the most part I think Kimptons haven’t changed too much, and Kimpton has continued to offer one very cool benefit for guests. For years Kimpton has seasonally had a “secret social password” that you can provide at check-in to get a special surprise. This password was typically available through social media channels, so it was a way for Kimpton to engage with guests in a different way.

For stays through September 2, 2019, Kimpton’s secret social password is “Off Duty.”

So just mention that at check-in at any Kimpton property and you’ll get a special surprise, which could include something like a free upgrade, free breakfast, free parking, or something along those lines.

Note that there’s a lot of inconsistency when it comes to this benefit. Some hotels provide meaningful benefits, while other hotels provide a 19 cent branded koozie. I guess with social media becoming increasingly popular more people are aware of these, and as a result they’re less special.

If you have the chance to use the Kimpton social password this summer, please report back on what you get!

  1. My Platinum status from the IHG card plus secret password meant a two category upgrade to a corner suite in San Diego last summer. Kimptons are reliably pretty awesome, and I hope they stay funky. They’re also all pet-friendly, for those travelers out there with pets.

  2. Don’t forget to check out their Happy Hours at 5pm. If you are a social person, its a way to meet and greet.

  3. It would be so nice if their secret social password would waive the mandatory facility fee that Kimpton has been charging for several years now. Used to be that it was waived for Kimpton Karma members but that is no longer the case. I agree Kimpton is great except for the ridiculous facility fee.

  4. What happened to James the blog contributor? He just vanished and has never been mentioned again.

  5. Ben S. (who for unexplained reasons went by “James” during his short stint at OMAAT) has done some great work over at TPG UK. I’d encourage you to check his content.

  6. @Joe Chivas – Ben (James) explained that he was using James, his middle name, so as not to cause confusion with the other Ben S here (the one who owns this blog).

  7. We recently stayed at the Kimpton Fitzroy London (first time at a Kimpton). I am IHG Platinum but when we checked in we were told my wife had been selected as their “Guest of the Day.” We were upgraded to a suite and there was a special dessert awaiting us in our room. Awesome way to kick off a vacation!

  8. I got a rock. Or maybe a bottle of water, I don’t remember. It wasn’t awesome. (Palomar, Chicago)

  9. Got to spin the wheel in Philadelphia tonight. Options included 5000 points, breakfast for 2, bath salts, and attraction tickets. Won 2 tickets to Museum of the American Revolution.

  10. will try this next week in the Netherlands

    Do all reception staff know this ‘code’ or do you have to mention it a couple of times??

  11. So I said the magic words and the receptionist responded with ‘ah you follow is on social media! Thank you!’

    My gift was a €20 food and drink credit to match the one I received as an IHG gold.

  12. Use the Social Password at the Kimpton Monaco in Philadelphia over July 4th Weekend. Received vouchers for free breakfast at Red Owl Tavern. Very nice!

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