In September 2024, we saw Alaska Airlines’ takeover of Hawaiian Airlines close. It has been an absolutely fascinating several months for Alaska Air Group, as the company has updated its strategy, including turning Seattle into a global gateway.
We’ve known that Alaska Airlines and Hawaiian Airlines plan to launch a new loyalty program in the coming months, and we now have more exact details about the timeline for that.
New Alaska loyalty program launching August 2025
Alaska Air Group intends to maintain both Alaska and Hawaiian branding, as this is an important commitment that the company has made to the state of Hawaii. However, the company plans to launch a combined loyalty program, to offer more consistency across the two brands. We now know when this will happen:
- In August 2025, the details of the new loyalty program will be unveiled, and Alaska Mileage Plan will transition to the new program at that time
- On October 1, 2025, HawaiianMiles will fully transition to the new program
Now, we don’t know exactly how this will work in practice, in terms of branding. I suspect that the loyalty program may still have elements of both Alaska and Hawaiian branding — maybe there will both be an Alaska Mileage Plan and Hawaiian Mileage Plan program, with the only difference being the branding (much like how Miles & More has both Lufthansa and SWISS branding). Or maybe the “Atmos” branding will somehow play into all of this.
1:1 mileage transfers between the two programs are already possible online at no cost, so at least this gives members the flexibility to transfer miles. Furthermore, the two airlines are already offering status matches and reciprocal perks. Just keep in mind that Hawaiian doesn’t plan to join the oneworld alliance until 2026, so if you want to earn or redeem other oneworld miles, or take advantage of oneworld elite benefits, you’d have to wait until 2026 to do that on Hawaiian operated flights.
When the new loyalty program launches, I’d expect it to basically be along the lines of the current Mileage Plan program, so don’t expect many surprises. There are of course lots of great ways to redeem Mileage Plan miles. On top of that, Mileage Plan has already made major program changes for 2025, including being able to earn elite miles for award flights.
Hopefully we see stronger elite perks for travel on Hawaiian flights, especially with the amount of cross-fleeting happening. For example, hopefully space available first class upgrades on Hawaiian are rolled out on a widespread basis.
The Bank of America credit card portfolio will survive
When it comes to credit cards, Alaska Mileage Plan has co-branded credit cards issued by Bank of America, while HawaiianMiles has co-branded credit cards issued by Barclays.
Once a single loyalty program is formed, the expectation is that the Alaska Mileage Plan partnership with Bank of America will continue. Not only that, but it will actually be expanded. In addition to the existing Alaska co-branded credit cards, in August we’ll also see the launch of a new premium credit card.
The expectation is that Hawaiian’s co-branded credit cards with Barclays will be discontinued, though we don’t have the timeline for that yet. Once that happens, members will be given the option to switch to a Bank of America card. Of course not having access to as many sign-up bonuses isn’t great, but I think that’s ultimately a logical development.
Loyalty was a major motivation for the Hawaiian takeover
Nowadays US carriers — even the most successful ones — make a large percentage of their profits from their loyalty programs, and in particular, from their lucrative co-branded credit card agreements. For an airline of its size, Alaska is really good at making money off its loyalty program.
It’s interesting to note that for Alaska Air Group, the upside with the loyalty program was a major motivator for acquiring Hawaiian. As a percentage of total revenue, Alaska does much better with its loyalty program than Hawaiian. That seems like a major opportunity, since Hawaiian is based in a place that many people love to vacation, and that’s a major incentive for consumers to pick up a credit card.
So from being able to better monetize Hawaiian’s customer base in Hawaii, to being able to offer reward flights to Alaska loyalists, there’s so much upside here, and untapped potential. To drive home this point, below are some slides from Alaska’s Investor Day 2024 presentation, showing how the company sees this playing out.
Bottom line
Alaska Air Group is expected to announce details of its new loyalty program in August 2025. Alaska Mileage Plan will immediately adopt the new program, while HawaiianMiles will be discontinued as of October 1, 2025.
While I could be wrong, I suspect that the new program will be very similar to the existing Mileage Plan program, with the benefit of strong benefits on Hawaiian flights. Of course there might be some unpleasant surprises as well, but overall, I’m pretty optimistic.
What are you expecting from a combined Alaska & Hawaiian loyalty program?
Membership is free and takes no more information than commenting as a guest. Earn status points for good contributions, and see fewer ads as your status grows.