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United Airlines Closing All Polaris Lounges, Some United Clubs

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(@lucky)
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This doesn’t come as much of a surprise, because if you don’t operate many international flights, you also don’t need many international lounges. United Airlines has announced huge capacity cuts in light of government restrictions and reduced demand, and now the airline has announced significant lounge closures as well.

Continue reading: United Airlines Closing All Polaris Lounges, Some United Clubs

Share your questions, experiences, and thoughts below.


17 Replies
17 Replies
(@Andrew)
Joined: 9 years ago

Posts: 85

Polaris lounges might've just got shut down permanently!


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Diamond
(@creditcrunch)
Joined: 5 years ago

Member
Posts: 648

With VS announcing it’s cancelling VS1 LHR-EWR “permanently” is this just during the current situation or is it finished, if so what a loss of both route and of course the fabulous Clubhouse, I assume the other Clubhouses will also close too.


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(@James s)
Joined: 7 years ago

Posts: 361

Lucky, am I missing something or have none of the ulcc announced any cuts beyond those imposed by border closure?

Ie, spirit, allegiant, frontier


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(@Mitchell)
Joined: 7 years ago

Posts: 10

United could be more customer-friendly here and turn the closed Polaris lounges into United Clubs, with United Club food and service to match. Why not close all all Newark Terminal C lounges and set up a United Club in the Polaris lounge?

Of course now would also be an ideal time to renovate all the outdated Clubs. But I'm dreaming.


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(@paulz)
Joined: 5 years ago

Member
Posts: 0

So why would I book business with United?


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 Ruth
(@Ruth)
Joined: 7 years ago

Posts: 2

United always ahead of curve in customer-unfriendliness actions. Lets close some clubs to have them more packed in. To hell with social distancing.


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(@Charlie)
Joined: 10 years ago

Posts: 121

United is quickly implementing various cost-cutting measures, but curiously enough, they are not taking flights out of their timetable — even though they announced Sunday night that they would reduce flights by 50% in April and May. You can still buy tickets for many flights that everyone knows are not going to happen. Is this a ruse to get more customer money into United's coffers?


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 Bob
(@Bob)
Joined: 6 years ago

Posts: 1

Complete disregard for social distancing to save a few bucks.


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(@jerryflies)
Joined: 5 years ago

Member
Posts: 0

These Lounges cost a fortune to operate. If they can save the taxpayer a few bucks in bailout money, it must be done.


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Diamond
(@david-7)
Joined: 5 years ago

Member
Posts: 1024

@Charlie
They will allow bookings til the last minute, so they can lock up your money as interest free loans for a year. United is a disgusting operation.


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(@ALI Song)
Joined: 8 years ago

Posts: 12

These airlines are just trying to survive I would imagine you have not seen anything yet .... going to be interesting when in late summer when this passes , there are 2 airlines flying NYC-LHR and the cheapest ticket is $4000 .... so with that said screw the lounges, grow up and learn that you fat business f**Ks can sit in the terminal like everyone else and ..... yes that escalated fast ...


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 D
(@D)
Joined: 6 years ago

Posts: 2

Today I am at Changi airport, where there are numerous Priority Pass lounges. My wife and I flew here in United Polaris last week. We fly to SFO the on to IAH. This means we cannot access the Polaris lounge in either city, killing one of the reasons to pay for the business upgrade.

Losing access to Polaris business lounges at my home IAH and my SFO or LAX connection makes me less likely to book Polaris business.

I canceled my United Club Card last year and got Sapphire Reserve for my wife and me.

With dynamic pricing making United miles hard to value, Chase would have to offer way more than this to get me back.


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 D
(@D)
Joined: 6 years ago

Posts: 2

My wife just entered the Changi Jewel lounge, which is landside. We love Priority Pass! The United checkin counter doesn't open for another hour, so she could not get into Star Alliance lounges, all of which are airside, past immigration.

I am stuck airside, having flown in last night from Bangkok, hours after Singapore blocked the entry of passengers coming from Asean countries.

Priority Pass cards are awesome. United Club and other Star Alliance clubs are mediocre.


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 Mike
(@Mike)
Joined: 9 years ago

Posts: 283

Not going to label anyone, but if you guys think that going to an airline lounge, eating buffet food in the company of people who just came of a plane is "social distancing", you're out of your mind.
You want to social distance, minimize your air travel and when absolutely essential minimize your airport time and the food you consume at airports.
If you still purchase plane tickets these days, with the expectation of a mightly good time at the lounge, that's fine, but don't clutch the public safety straw...


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 RC
(@RC)
Joined: 10 years ago

Posts: 469

@D

In Asia Priority Pass is pretty good, but in other parts of the world the are pretty mediocre. I would prefer most of the lounges of Star Alliance and United to a Priority pass lounge overall...


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 Jen
(@Jen)
Joined: 6 years ago

Posts: 2

Has anyone heard news since March? I’ve flown Polaris twice, both before the Lounges we’re ready. I’m supposed to fly to ATH in August, and won’t be thrilled to have clubs closed. I’d love some info! Thanks.


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(@Marnee)
Joined: 6 years ago

Posts: 1

Am flying this Friday 01/15/2021 anyone know if Newark has any United clubs open?


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