ExpertFlyer Rolls O...
 

ExpertFlyer Rolls Out New Features, Adds Elite User Tier, Increases Pricing

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(@lucky)
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ExpertFlyeris a useful subscription service that provides all kinds of valuable information for planning and managing flights.The service has just introduced some changes, including some cool new features, but also a higher price than before. Let’s take a look at the details.

Continue reading: ExpertFlyer Rolls Out New Features, Adds Elite User Tier, Increases Pricing

Share your questions, experiences, and thoughts below.


12 Replies
12 Replies
 JS
(@JS)
Joined: 7 years ago

Posts: 115

Thanks for pointing out there’s a “basic” feature for the seat maps. The new detailed version was driving me nuts. It was difficult to distinguish which seats were taken or not. I still prefer the old version but I guess it’s one of those things that I’ll get used to. I’m just happy they are investing time and money into the site. I know there was a point where I thought it was going to be completely shut down.


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(@justindev)
Joined: 3 years ago

Posts: 939

So this is why aerolopa changed...


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(@Jones)
Joined: 4 years ago

Posts: 41

“As a point of comparison, previously the basic plan cost $4.99 per month …..”

Umm ….. previously, there was a free option. What’s happened to THAT?!


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(@mjonis)
Joined: 7 years ago

Posts: 56

And they still have a ton of issues (just look at Flyertalk the past month or two), so not sure I'd be inclined to re-subscribe any time soon.


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(@Peter)
Joined: 4 years ago

Posts: 515

Like the new aerolopa maps and I think the seat alerts are fantastic as are understanding what the issues are when there are IRROPS (file better complaints!). But an extra $100+ a year for a fancy new SWU search tool? Can still search the old way, right? If anything this makes me want to downgrade to the new Basic $5.99 a month plan - sure it's only 250 queries a month, but I'm not a power user... I don't know, feels like a weird stratification of new price points and features.


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(@firstglobal)
Joined: 6 months ago

Posts: 1

I've been subscribed to Expertflyer for probably 15 years, although I stopped earning AA EP when covid hit so the SWU search is no longer useful to me.

The big thing I use it for now is seat alerts but I am curious - do any of the new generation of award search tools have that feature? If so then I should probably drop the EF subscription and go for that...


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 CMT
(@CMT)
Joined: 7 years ago

Posts: 40

It'd be nice if they offered a two week trial to 'elite' for existing premium members. To test out the interface and evaluate if it meets personal uses. Even with my personal use being low - maybe a handful of times a year - I'd be inclined to upgrade, if the SWU List feature were more user friendly.


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(@Oskiboski)
Joined: 10 months ago

Posts: 27

Still can’t view seatmaps for LOT flights while under airport control, used to work fine.


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Diamond
(@mark-p-2)
Joined: 5 years ago

Member
Posts: 116

There is still a free option, but it is heavily limited. Can only have 1 alert at a time set up.


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 Gene
(@Gene)
Joined: 18 years ago

Posts: 1535

What's with the free pass on the outrageous 32% cost increase after years of neglect?


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 Mike
(@Mike)
Joined: 3 years ago

Posts: 6

Warning to potential subscribers: as someone with quite a few extra SWU to spare, I loved the idea of expanded search for SWU availability so I forked over $240 for the annual subscription. Well, guess what? I would say that not even half of international routes have been added. Really? I’m requesting a refund or an initiating credit card dispute for this trash.


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(@Terry)
Joined: 11 years ago

Posts: 80

Agree, CMT. I would like to purchase a 1-month elite subscription so that I can try the new SWU feature & see if it is worth it. It's somewhat disingenuous to put the 'monthly' rate, but it's only available as an annual subscription.


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