Qatar Airways has just reported a record $4.1 billion loss for the 2020-2021 financial year, but it might not be quite as bad as it sounds.
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Glad that Qatar has now gotten rid of ridiculous and theatrical PPP for cabin crew - while as far as I'm aware EK continues with it.
The bread and butter of Qatar Airways is routes from Middle and West Asia (Pakistan, India, Afghanistan etc) to US/Europe
Idiotically, through most of 2020/2021 Qatar Airways has had extra flying requirement of 48 hour max pcr test on top of government imposed ones for passengers leaving from a list of destinations (which includes these countries).
So even if say, Albania has no test or entry requirement, or US is fine with just a quick antigen test, Qatar Airways will insist on everyone leaving Pakistan to get a 48 hour pcr test, regardless of destination.
So yeah, they deserve to lose money.
Connected through Dell half for the first time last month heading back to the US. Utterly painless. Qatar business class was outstanding as well.
They have won me over very convincingly. It would appear there gamble to keep operating, it’s paying off for people like me.
You mean PPE?
The only thing I can think of PPP acronym relating to cabin crew is the Paycheck Protection Program.
TL;DR OMG PPL TBH AKA IMHO FYI AFAIK FWIW NVM FOMO SMH TTYL THX.
Isn't it annoying when you don't understand??
“Theatrical” - love it. The perfect word. But let’s continue to serve every bit of food ridiculously wrapped up in plastic when Covid is not spread on food or by touching food containers or utensils. Just make it stop.
As far as Business news go, the pandemic is almost "the past". But one competitive disadvantage which still looms over them is the disastrous devaluation of the QR trips in Business Class at all fares except the highest.
In particular, there is no more interest to go from places like Warsaw or Budapest to New York via Doha, which I did a lot, when non-stop or one-stop "not out of the way" are plentiful.
I strongly believe that one of the main reasons behind AA's devaluation of QR's R and I class trips is the fact that they did lose a lot of passengers going the long way. One thing I do not believe is that Qatar Airways can rely exclusively on its good service aboard (service on the ground and Customer Service are atrocious) and its good hard product.
Sorry for @Sean M but he's probably on a frenzy for the past year and a half.
COVID is one acronym that is brought up several times a day.
LOL, oops.
Qatar gets the easy part right - service on board is always fantastic. However, if anything goes remotely sideways, customer service is completely non-existent. Service provided to top-tier QR elites is well below what is provided to US airline top-tier elites, especially during delays/irregular ops.
Absolutely agree ! My planned trip to DXB via SEA & DOH fell apart when their staff in Seattle didn’t even know how to follow their own policies and I’ve yet to hear back from their Customer Relations team, I was booked in paid Business Class and am One World elite and got ZERO preferential treatment the entire time
Ah you’re one of the idiots who think COVID isn’t real… what’s wrong with a 48hr PCR?? I’m going to guess that you probably work as a keyboard warrior for buzzfeed or some other equally mind numbing job behind a desk. Well why don’t you leave the science to the scientists instead of using your PhD from Facebook on COVID
I guess this is why they are keeping passengers refunds as hostage like they did mine. The airline canceled our trip to Bali due to COVID and agreed to refund us $3008.74 since June 14th, 2021 and continued to lie that it was sent to our bank which they never did and Qatar can't provide tracking information after repeated calls to their complaint dept. I found out online that many people are complaining of the same issue. Shame on Qatar Airways!!
I got 4 ticket paid back by QR from 2020, last one 2 weeks ago take less than 7 days to be credited back on my CC.
Different experience...
This article sounds like a shill for QA. Yes, most all airlines received subsidies and the US and European airlines have no room to complain. But note how many fewer employees QA now has. As others have commented, there is essentially NO customer service. Employees come and go. That is the culture of QA and its Director, Al Baker. People are disposable. And it is this mentality shows and customers pay for it. Bookings are made, and then not honored. One department doesn't communicate with the other. Those who actually work with customers have no ability to fix things when they go wrong. Why? There is a culture from the top of mistrust. Good luck if QA cancels your flight, or even worse cannot find your paid booking when you show up at the airport with a copy of your paid reservation. You might not EVER get your money back, and if so it will be with a fight and long delay. This is an airline to avoid if you can.
I agree with what was said about holding refunds to Customers . My family tickets was refunded as vouchers but I was surprised that only the person on the ticket can use it .I also have over 700 dollar for my wife which was also held for over 90 days .I know that they need the money , but we are also suffering and we need our money .