Review: SAS Lounge Copenhagen Airport

There is information desk on the ground-floor, where they also have showers 🙂

Why do US airlines and lounges have terrible service on all fronts, while the USA is considered the best and so on.....
WHY WHY WHY WHY

WHY CAN'T AA SERVE A CAVIAR COURSE.
WHY CAN'T UNITED MASTER AN LH STYLE F TERMINAL
WHY CAN'T DELTA HAVE A PRODUCT THE CAN RIVAL AF

WHY WHY WHY WHY

@Varun
Because people don't want it. The happy medium established is Biz class, where American and Delta do a lot better than their European counterparts (United needs to catch up, but even their inferior biz product is better than what AF has on their a380s.)

While caviar is nice, working WiFi is a lot better. While a fancy lounge is great, direct aisle access and a true flat bed seat rules the day.

There are showers in the business lounge, which you can access as *G as well. On the 2nd floor there are 2 or 3 day rooms which you can reserve for the entire stay in the lounge. They feature a comfortable bed, a chair, and a bathroom. Worth checking out if you have a long layover.

@Alpha If "people" didn't want it, people wouldn't complain about the crappy lounges in the US. Far more likely that the US airlines don't want to pay for better lounges.

Your entire comment is full of false dichotomies. Hard to imagine, apparently, that a US airline could have both a decent lounge on the ground and flat beds on the planes, and great wifi in both. Other airlines do it, so it's clearly not impossible, but your kind of "aim for adequacy" attitude certainly make it possible for things to stay as they are.

Combinations might be a bit off, but there's certainly some classical Scandinavian furniture design on display - the loungers in the final image of seating seem to be Bruno Mathson. Glad to hear someone agree that signage is insufficient at CPH, although I think you're also coming up against the Scandinavian impulse to try to sort things out independently rather than bothering someone at a service counter... Speaking for Sweden at least, it's safe to say we've embraced things like auto check-in with some gusto.

The Old design look is due to SAS not getting rid of all the old furniture when the lounge was refreshed/updated

I fly back and forth between CPH and ARN often for work, and use this Gold Lounge sometimes 6-8 times per month. In the morning during the business traveler rush, and in the afternoon (once again during the rush), the lounge is super packed. Uncomfortably packed unfortunately.

The location is of the lounge is quite amazing, actually. That's unfortunate that it's hard to find as a transferring passenger. As someone coming from CPH as the origin, the lounge is located directly next to the exit of the SAS/Star Alliance fast track security (like, 10 second walk). Fast track at CPH has never taken me more than 5 minutes!

Hi Lucky! I'm not sure if you're using the Loungebuddy app or not, but I'd highly recommend it! Not only can you enter your trip itinerary (and of course, which statuses/credit cards you have are already programmed in), but it gives a really good description of where each lounge is located. It's been a godsend for me in airports like this one, that otherwise have poor lounge signage. It would have also helped in Sweden, I think, when you missed that there are separate SAS and SAS Star Gold lounges.

I swear I don't work for them and that I'm not paid to say this! It's just a really helpful iPhone app that I've grown to love and depend on.

@Lisa
These aren't false dichotomies, they're all elements of the passenger experience and I'm illustrating that American airlines have invested in different elements of service. (Not to say any is perfect, but to say service is worse on all fronts is false.)

Also, if you think the lounges of American airlines are all 'awful,' I'd invite you to visit the Skyclub at JFK, SFO, ATL, the Admirals club at LAX, RDU, or JFK, to name a few.

Lucky, I don't think there is a single piece of Ikea furniture in the lounge.

The black seats are not IKEA. It's Bruno Mathsson. Classical and very expensive.

We love this lounge, as they have showers! Great way to freshen up between flights, and get ready for the long haul flight.