Tipping at hotels can be complicated for those who don’t carry a lot of cash. Wyndham Hotels & Resorts, the world’s largest hotel franchising company, has a solution… but will guests like this?
Continue reading: Wyndham Rolls Out Mobile Hotel Tipping: Yay Or Nay?
Share your questions, experiences, and thoughts below.
Tipping also creates an incentive for employees to break company policies or rules since there are customers who will pay them for things they either may not be entitled to receive or may that aren’t generally allowable. I can see a scenario a well-placed tip to a housekeeper gets a bottle of champagne in a guest room or a tip to the front desk clerk gets an upgrade. Owners and/or managers concerned about revenue should be careful.
Hotel tipping to me doesn’t go to the right people half the time. I am all for making folks feel like they are earning their keep but this doesn’t seem like a solution especially when there are so many hard working folks behind the scenes. The fact that you will have a service fee eating a relatively large percentage of these small transactions seems classic predatory abuse (not necessarily the hotels fault but they are the one promoting this as a solution). I think if folks wanted to tip there should be a general tip line at check out that is shared among all employees in some equitable way each hotel can determine.
What? Now besides the tip I need to pay the transaction fee to do so? No way!
To the hotel managers out there, pay your people a living wage. Your ridiculous resort and city fees should help you do this.
I was prompted by a vending machine at a Hampton Inn whether I wanted to add a tip recently.
How about companies pay a proper wage instead of sub contracting their employees pay to guests?
What next? They pull up my Wyndham account, see another person tips better and cancels my room instead?
Like this doesn’t solve the real problem at all lol.
Capitalism really ruins everything
Have there been some efforts of people in the U.S. to start hotels and restaurants with a radical new concept: no tips expected and we pay a fair wage.
Isn‘t this a USP? I feel that you guys value the tipping culture in Europe. Time to copy it!
NAY. So tired of Square and all these IPad type payment processors. The cashier at a convenience type store says "It's going to ask you a couple questions first", IE: GIMME A TIP BEFORE I BAG YOUR STUFF NOW!!! I'm over it. Then they hand me a sticky drink or a sloppy bag and they already got tipped. No thanks!
I think the salary of workers is not up the Managers, Mayne their schedules. This is because of the big REITS that now own all of the "independent" hotels. Bet that.
I am spending the week in the city in the top 5 in minimum wage, I think its close to $18.00 an hour. What do I see at hotels, breakfast hosts sitting around on their phone ignoring the paying guests, most hotels not providing daily room service. If you ask for new towels that's all you get. Sorry if you're making almost 40K working as a maid, you don't need my tip.
I like this idea. I never carry cash, and the article says that tips go to the maid that cleaned my room. I am a yes on this one.