It's been a complicated few weeks for air travel, to put it mildly, and we're hearing a lot of stories from people who are in the middle of a trip, or otherwise trying to get home, and are being stymied by the constantly changing flight schedules and entry restrictions. Our colleague Jimmy helped my niece's…
Continue reading: Need Help Finding Flights Home? We Can (Try To) Help!
Share your questions, experiences, and thoughts below.
I really appreciate this effort from your end. This helps all the people out there 🙂
How nice of you to offer this. A seemingly unrelated question: Is there any indication of when LIFEMILES will be on sale next? Would really appreciate a response. Best wishes David
That’s very decent of you — and also makes a truly stark contrast with the approach being taken by BA’s chief exec to his salary...
Lol. So you charge $100 on top of the airline cancellation fee just to be on hold to the airline.
@Emily that $100 hopefully comes with the added value of someone who has loads of experience in speaking to airlines and using the right vocabulary to sway a better outcome. I would pay for that!
Emily - I would assume that this would only appeal to those that either can’t be bothered or are earning in excess of $100 in the time they are not on hold. If, however you are offering a similar service for free then please do let us know.
For Australians in South America contact Chimmu adventures. They are working with DFAT and LATAM to bring Australians home. I read it was cost 5000 per person. I think there are 2 flights being arranged. Flight ex Lima is almost full. Other flight is from buenos Aires. https://www.chimuadventures.com/en-au/repatriation
They are a well known agency specialising in SA.
For other countries, My advice if you can’t change your ticket then buy another one and ask at the airport for a refund. That’s what I did.
For Australians in trouble smart traveller on Facebook are very responsive. Read the DFAT website for advice on what to do. Good luck.
@Emily also helping someone who’s responsibilities have shifted to a new position. Supporting small businesses in this time is highly recommended.
That is great! You will be getting my $100 to cancel a flight.
Details tomorrow.
People like Emily remind you of two things. 1) no good deed goes unpunished. 2) gotta ignore them and keep moving forward.
I'm going to offer my help.
If you guys are going to do it pro bono, and opening the flood gates overwhelm you, let me know.
I'm sure many readers here are willing to help out. Isn't it great to spread the joy of getting stuck at home to people who isn't home yet.
A-freaking-mazing.
You people are freaking amzaing.
I've used (and paid for) the award booking service several times now (Hi Jimmy!) and could have never been more pleased.
When my circumstances change and I can travel again, I'll be back! I'd be back anyway, but this has made me even more loyal to your team and the fact that you're looking out for many in the community (as well as complete strangers) for free because you *can*( says a lot about the integrity and decency of your team.
What's her face needs to shut up about the $100 - I'm one of those people who don't have time, and if I needed to cancel I'd have your team do it, $100 is a drop in the bucket for those with zero time.
Happy to cover that $100 to avoid staying on hold and to keep you guys working. Good initiative!
Why don't people just hire a private jet and get yourself home.
4 of us stuck in senegal after having come out of Mauritania did so and got ourselves to Dubai. From there we negotiated to get ourselves to respective countries.
It was costly but well worth it.
Cheers
Safe travels everyone
This is really awesome! I'm glad to see something being done to help people. My parents are stuck on the NCL Spirit which was just allowed to dock. I found the last mileage seats on South African Airways in Business from CPT-JNB-IAD-ORD. Four hours later South African Airways grounds all intercontinental flights. It's stressful and time consuming to find new flights.
Again, thank you very much for offering your help!
As a snarky s.o.b. that throwaway Cameo line was excellent. I've heard some bosses out there make their employees run all kinds of (late night) errands to earn the other half of their checks...
For anyone stuck overseas, stay safe & get home when you can.
Excellent move ! For those who crib over 100 bucks remember this can be peanuts and mean nothing for a person who is stranded and desperate to be back home with the family....
We really need a like button on this page. What a great service you are offering to those in need. Thank you.