A few weeks ago I wrote about how Carlson Rezidor Hotel Group is rebranding as Radisson Hotel Group. This seems like a logical move. I see how it got that name, since Curtis Carlson was one of the founders of the company. The problem is that while the hotel group and the loyalty program (Club…
Continue reading: Club Carlson Rebrands As Radisson Rewards
Share your questions, experiences, and thoughts below.
Remember how generous Club Carlson used to be? My goodness, they were my favorite program especially in Europe. Used to get great redemption in London. The massive devaluations over the last few years really sucked.
I also saw a lack of a universal Q1 promo this year which was disappointing
Radisson has such negative brand value that I’m surprised they decided to build the whole company around what is essentially garbage
"It sure seems like they’re thresholds are unnecessarily high given the fairly limited elite benefits they offer."
*their
In any case, I agree that it's disingenuous to reduce the point earnings for Silvers and Golds. Also, it would've been nice if they added benefits like breakfast and/or *proper* upgrades (higher room category/Business Class) for Golds. Keep the suites for Concierge/Platinum, but "preferred location, a room with a preferred view, or a recently renovated room" upgrades for Golds is BS (fine for Silver).
Fully agree with the other guys - a few years ago the brand was really great and famous in Europe, especially in Scandinavia and Germany, but they didn't renovate a lot of locations - so you find old furniture and dirty walls in a lot of properties. I really enjoyed the brand a few years ago, but agree with @STVR that it got a negative touch.
I am also missing - as Tennen said - the small individual upgrades you received at Hyatt, Marriott or SPG and when travelling around - Radisson is currently not a place where I stay - but will look for their properties and renovations in the near future and might come back (also if they add a bit more extra value to their reward program)
Unfortunately, one almost has to stay at a hotel in the Radisson or Choice portfolio when visiting the Nordic countries. But the high cost of labor and doing business in Sweden, Norway, Iceland, Finland and Denmark have kept Marriott, Hilton and Starwood largely out of this region.
I don’t know a single Radisson in the United States that I’d stay at.
Even the upscale Carlson brand Park Plaza, which seems to be mostly British, is pretty inferior to a good Marriott.
Just received an email stating I was no longer a Gold Elite member and my points balance is 0 under new rebranding as Radisson Rewards. My Gold Elite was valid until 2019 and I had points unused, Some I purchased. I am sure they will lose business because of this trick their corporate scum pulling on loyal customers, very sad what they are doing...please pass this message up to the idiots in your company who thought this would be a smart business move, if your even reading posted messages on public boards. Last year I spent over 70 days in Radisson hotels, guess what 2018 it will be ZERO as will I forbid my employees to stay at your hotels. Really terrible what Radisson has done to it's loyal customers.
I have been Carlson Club Red for since a decade ago. Would like to know if my membership is till valid and if it has expiring of the card of use of the privileges
I just reached out to Radisson Rewards as well, because I was NEVER informed of this switch NOR that I had points that expired. I will be reaching out to corporated.
I was a holder of a club Carlson red card which, for differenet reasons I have not used over the last five years.
Any help help on how to transfer my former carlson points to the new radisson reward scheeme will be much appreciated