In 2022, Choice Hotels acquired Radisson Hotel Group Americas. The deal was worth around $675 million, and with this, Choice Hotels acquired nine new brands, 624 hotels, and over 67,000 rooms.
Continue reading: Choice & Radisson Americas Loyalty Program Merger Complete
Share your questions, experiences, and thoughts below.
Had linked Radisson and Choice Acounts (and transferred points) but somehow my Radisson Account doesn't show in the Choce App,
Went through "Click here to see the Radission Info" (my email is different between accounts) on the website and needed to create a new password > system error can't change my email.
I wouldn’t call myself loyal to Choice, but the 2:1 Citi to Choice transfer can be a phemoninal value. I booked a weekend at an Ascend hotel on Lake Superior where rooms sell at $450+ per night peak season for 16k Citi points per night, which is 2.8 cents per point. For my next trip at a different resort-area hotel I redeemed at around 4.4 cents.
Obviously there are a lot of awful Choice hotels out there but if you’re smart there is a lot of value. Especially when status can be essentially worthless (free water bottle?) at Fairfield and Hampton.
shhhhhh... don't tell people about Choice or it will end up devalued like all the other ones. Let the blogs keep pushing Hyatt and Marriott.
I tried 100 times to link my accounts and the final solution (I found, they didn't know) was to open a new Choice account from Radisson. Points transferred immediately.
also, The Prague City Clarion is still just 8K Choice points. Great hotel I use a lot.
Embarrassing question: if I had lots of Radisson points but forgot to open a Choice account, what should I do? If I open a new Choice account now, will the points automatically appear or do I need to call…?
mbarrassing question: if I had lots of Radisson points but forgot to open a Choice account, what should I do? If I open a new Choice account now, will the points automatically appear or do I need to call…?
Radisson Americas customers got robbed. I routinely redeemed Radisson points for more than one cent per point. Choice points are worth less than a quarter of one cent. Compounding the inequity of devaluation, Choice is stealing half of Radisson customers points. If this isn't fraud, what is?
I also did not set up a choice account but one was apparently set up for me using the email address associated with my Radisson account. I clicked on the reset password link using the same email address as my Radisson account and was able to log in to the newly created Choice account and did see the transfer of my Radisson points at the 2:1 ratio.
Jim Worrall I feel your pain, was just checking my Award Wallet balances and it reminded me of the bendover deal of the year...I'll go you one better, I went from 442k pts to 221k points and while typing this they did change my expiration time to give me almost 2 years. For the last 6 months I was unable to reset my RR account and the RR Americas points couldn't get transferred. I gave up in disgust. I logged into my Choice account tonight and saw my bal of 229k and it said they'd merged my accts, NOT. So after a lengthy call, and once again not being able to change my name over the phone (after sending documents several times over the years, calling, etc.) they set up a 2nd account and did transfer my points. I had to email them my passport again to try to get the accounts merged. It was really crappy what Radisson did, they basically decided they didn't want us using points on any of the good hotels and sold off the crap U.S. properties and our points to Choice and those of us who'd had those Radisson cards and high balances got screwed. Sure, some redemptions may be great but most Choice properties here are pretty low rent 1* properties as opposed to the Radisson Blues abroad I'd saved my points to use. Yes, I'm familiar with earn & burn but it takes some time to earn enough for a proper vacation, you don't earn enough overnight but this is certainly a lesson.