Virgin Atlantic Add...
 

Virgin Atlantic Adds Award Seat Guarantee

15 Posts
5 Users
0 Reactions
366 Views
Posts: 40105
Admin
Topic starter
(@lucky)
Member
Joined: 13 years ago
[#13653]
wpf-cross-image

The Virgin Atlantic Flying Club program has just revealed a couple of very nice improvements when it comes to award availability.

Continue reading: Virgin Atlantic Adds Award Seat Guarantee

Share your questions, experiences, and thoughts below.


14 Replies
14 Replies
 Noa
(@Noa)
Joined: 9 years ago

Posts: 78

Whats the best award program to use for a typical US (EastCoast / WestCoast) to Europe roundtrip on Virgin Atlanti?c


Reply
(@Chris)
Joined: 4 years ago

Posts: 2

The big question is will all those guaranteed awards seats be bookable by other programs (i.e. Delta or ANA) or does it just apply to Flying Club members?


Reply
(@Mark Ewing)
Joined: 4 years ago

Posts: 1

I guess this is why delta's s**t IT systems haven't been showing any VS awards for the past few days or so...


Reply
(@Sheila khurana)
Joined: 4 years ago

Posts: 1

I have been unable to add my points even as a frequent flier with virgin atlantic. Even trying to call customer service for help is virtually impossible.


Reply
 AA70
Diamond
(@aa70)
Joined: 5 years ago

Member
Posts: 0

Is the value of their program compelling enough to book flights using their miles?


Reply
(@khatl)
Joined: 6 years ago

Posts: 98

Definitely great additions. Some sort of guarantee on award availability always welcomed even if hard to get (and does engender increased loyalty), v. others that never make them available, or charge a ridiculous number of points and show that the program is just a profit center. (BA's promise fell apart just before the pandemic; not sure if it returned).

Btw, did the HT for TPG hurt a little?


Reply
(@khatl)
Joined: 6 years ago

Posts: 98

Depends on what your miles vs surcharges threshold is, and also that Delta/AF/KLM regularly don't show Virgin availability even if Virgin does. I also wouldn't discount Delta and AF/KLMs own metal. Typically, lowest surcharges are Delta, then AF/KLM, then Virgin. Whenever you depart UK on any airline (except transit) or if you book with Virgin and fly Virgin to the UK, surcharges are high (if you want to go to UK, cheaper to fly to Europe then to UK eg AF 55k and ~$200 for biz to LHR thru CDG). Lowest miles, though variable, are AF/KLM, then Virgin then Delta.


Reply
Gold
(@art_czar)
Joined: 5 years ago

Member
Posts: 80

@Ben - Could you please elaborate on your concluding statement - "It would be much more costly to the airline if someone booked the last business class seat with points two weeks before departure." Wouldn't the l"ast business class seat" on a given flight be valued the same by VS, no matter whether it sold 2 weeks or 2 months before departure?


Reply
(@CSR 2.0)
Joined: 7 years ago

Posts: 50

No - prices typically rise close to departure and as inventory declines. The company can sell the last business class seat within 2 weeks of departure for probably 2-3X what it starts to sell them for 11 months out.


Reply
(@CSR 2.0)
Joined: 7 years ago

Posts: 50

hahaha that's hilarious. At least it was Nicky Kelvin with TPG UK. I don't mind him quite as much.


Reply
Gold
(@art_czar)
Joined: 5 years ago

Member
Posts: 80

If all but one business class seat have been sold 2 months out, then that last business class seat is already at 2x or 3x of the cost that VS would typically sell on a flight with 50%+ unsold business class inventory - even if that happens to be 2 days before the flight.


Reply
Diamond
(@andrew-5)
Joined: 5 years ago

Member
Posts: 745

Hasn't been for me. The only draw was ANA J/F... and that's not had appeal in years now.

At some point, I'll probably spend all my VS points on air france flights.


Reply
(@G.Hatton)
Joined: 4 years ago

Posts: 1

The only issue with using points for reward seats is that couples are not guaranteed to sit next to each other even though you have pre chosen your seats, paying customers take priority not loyal ones! First hand experience, twice on return flights MAN to JFK.


Reply
 Nick
(@Nick)
Joined: 3 years ago

Posts: 1

This is untrue. I just check for availability on a day that just opened up and there is no availability.


Reply