After an amazing five nights at Les Airelles Courchevel, it was unfortunately time to leave. For our return itinerary to the United States, we flew SWISS’ A220 business class from Geneva to Frankfurt, and then Singapore’s A380 Suites from Frankfurt to New York.
Continue reading: Review: SWISS Senator Lounge Geneva Airport (GVA)
Share your questions, experiences, and thoughts below.
If this is the lounge that UA uses for flights to the US then it should be rated even lower.
Kind of interesting that Delta lounge in Miami gets 4 stars and this gets 2,5. The food seems better here. The drinks seem better here. But I guess it is all very personal...
@Ben, the link for the Swiss A220 review isn’t working and when I click on it, it says “whoops, no page was found.” Great review though!
Why does that make it a worse lounge?
But most UA business class passengers would be in the main (hopefully larger) business class lounge, and that lounge would be those with Star Alliance Gold.
@ Grey -- It's because expectations are different in the United States vs. Europe. I'm comparing this lounge to other European airline lounges, while I'm comparing a Delta lounge to other US airline lounges.
@ John Ryan -- Sorry, put link in early. The flight review post goes live shortly after 11AM ET. Thanks for the interest!
I flew GVA to YUL on AC and this lounge is quite simply unremarkable. My Canadian friend did say it's just a bit better than Canada and USA AC maple leaf lounges.
Dear Ben,
Looking at your photos, this lounge seems to have 5 different kinds of hot food, a fairly nice salad bar, pastries and rolls, a selection of fresh food, sweets and candies, all kinds of hot drinks + 24 kinds of booze + 5 different wines + 3 different sorts of beer.
And yet you are still unhappy?
I think you used to be cooler back in the days. I was just browsing through your older reviews and you are becoming more and more a diva. Even a couple years ago, the Tarom lounge received an excellent rating from you (2019). But I remember 2015 and before, when you were happy about flying and exited and appreciated being able to travel.
If you do not get champagne and barista-made coffee, you’re not happy. And I have the impression that you are especially unsatisfied with any Lufthansa-group lounge by default.
I feel sorry for you and I miss the times when you were more passionate about traveling than about completing.
@ Conrad -- I appreciate the feedback, but I think you're reading too much into the star rating rather than the actual review. Was what I wrote not fair? Look at my conclusion:
"The SWISS Senator Lounge Geneva is a good place to kill some time if you're at Geneva Airport, though it's not much to get excited about. The lounge is fairly small and doesn't have bathrooms. The food selection was decent, though."
Perhaps the disconnect is that we live in a society where everyone gets five stars. Basically if a rideshare driver doesn't kill you, they expect five stars. I'm trying to be a bit more balanced and constructive with my reviews, with three stars being the average.
Three stars isn't bad, it's just average, and it allows me to better differentiate exceptional lounges, flights, hotels, etc. And I stand by this lounge being slightly below average for a major European airline lounge. It doesn't even have bathrooms.
Is that so unreasonable?
Ben no lounge at GVA has its own toilets, the airport imposed the decision. I don’t really have a problem with it either both toilets on the mezzanine level have always been clean and I’ve never waited either.
Other than the Swiss First lounge, the nicest lounge in GVA is ironically the Swiss business lounge. It’s way larger than the senator lounge and the food offered is very similar. It also tends to be less crowded.
Considering how close GVA airport is to downtown and high portion of point-to-point travelers, most people (other than during the ski season) don’t really stay very long at the lounges at GVA.
I think 2.5 stars is quite harsh for a lounge that is better than most lounges in North America.
The lounge is certainly small but it is really well serviced and stocks a wide variety of drinks and eats, including healthy items like fresh fruit. As a business traveller all over the world and hence frequenter of many lounges, I can confirm that some 1st class lounges are definitely not of the same standard. And the longish walk to the gate? Come on... a little exercise after all that's been consumed in the lounge and before a long flight of just sitting, is certainly an advantage, non? .
@ Tim F -- I hear, you and respect your take. A few thoughts:
-- Interesting that the bathroom situation is an airport policy, and I wasn't intending to suggest this was a choice by SWISS, but ultimately the impact is the same
-- Indeed this is better than most lounges in North America, but I also don't think that's a fair comparison; similarly, I don't compare Holiday Inn Express properties to Four Seasons properties, since I view them as being in different competitive sets
-- I think my star ratings are throwing people off (with three stars intended to be average), so maybe I need to rethink how I approach that
LOL. You clearly haven't been to the UA lounge in Newark. Far from the standard I'd expect - big yes, but brash and cheap too!
@ Linda C -- The point about the distance to the gates wasn't at all a criticism. We love getting extra steps in, so didn't mind it one bit. It was just intended as a heads up for anyone passing through the airport, so they can budget their time accordingly.
Geneva Airport is wonderful. You're right. It is not small and it is certainly not big, but it is a major European airport. Yes, the terminal is a complex maze of long hallways and feels more than a bit compartmentalized, but always tidy, clean, and quite efficient. The new Aile Est pier for long haul wide body flights is nicely done, though of GVA's nice features was climbing aboard bigger jets using stairs, though not always convenient in inclement weather and not efficient.
@Ben, please don't adjust your star ratings. I never understood how or why anything less than 5 out of 5 stars became "bad." As long as you keep your ratings consistent (where 3 is average), I think it's fine. IMHO, a whole bunch of 5-star reviews that range from "good" to "exceptional" is useless.
What you need to do with the star ratings (that I've criticized before) is explain how you intend to use them.
I believe many of us would appreciate a dedicated post where you explain that a three-star lounge in Asia is different from a three-star in NA or why a certain flight receives four stars when a similarly apperaing one receives 5 etc.
Hello Ben,
Thank you for your reply and yes, I do find what you wrote unfair. I am not only referring to the star rating but also to your content.
Given the size of this airport, I find the lounge above average. I would compare it to other european Airline lounges at small airports like Lyon (Air France), Zagreb (Croatian), Luxemburg (Luxair), Athens (Aegean), Bordeaux (Air France), Otopeni (Tarom), Mulhouse-Basel (Air France & Swiss), Salzburg (Austrian), Düsseldorf (Lufthansa), Riga (Air Baltic), Talinn (Air Baltic), Tromso (SAS), etc.
In comparison to above lounges, i find this lounge better than average.
And I have the impression, that you (like other bloggers) are harder and harder to please. As I said before, you are becoming less appreciative.
While you do answer to our comments, your answers do not seem to be understanding or self-reflective. You are defensive and justifying in your statement. I find that a pity. But it's actually also self-evident, because you've now been in the best lounges in the world and then business class is of course no longer anything special.
Anyway, I wish Ford and you continued safe travels and beautiful first class experiences.
In terms of a domestic lounge, 2.5 is generous. AA has really stepped up its game (domestically) at the AC's; Hot food, showers, toilets, modern seating, large.
Senator lounges have always been 'ehh. And compared to international lounges - AA's FL, UA's PL - they are a 1.
Hi Thomas,
Are you sure you mean the Air France Lounge in Geneva? The one that is overcrowded by Priority Pass holders?
How is it high end?
It offers some Biscoffs and pastries but no substantial food. Or did I miss the hidden buffet area?
I expected a LOT more from this airport for a of Geneva's caliber. It's one of the ugliest and most poorly laid out facilities in Europe.
The cafeteria school trays are genius. Imagine if the amex lounges had these, i know they look terrible but they are super practical and cuts down on cleaning costs so they could go the "eco friendly" excuse. Too many times in the lounge there arent clean plates and the lines moves slowly as someone has to go back to grab an extra plate or bowl.
Any Lounge without a dedicated loo should earn a zero rating in my excruciatingly humble opinion.
Hi,
As a Swiss resident with geneva airport as my departure airport i know it well and already try all its lounges.
I should say, your review reflect well the reality but in such a small airport can we really expect more?
GVA is mainly an european airport with only a few intercontinental flights and no companies using it as a hub (expect maybe easy jet and it's not a good start regarding lounges saying this).
Therefore, if you are not flying intercontinental the level of swiss senator and also swiss business lounge (mainly the same) are not too bad and I never find them crowded.
That said, swiss lounges are better than the other ones in GVA exept the BA lounges which is the best.
If you're lucky flying swiss first or are an HON member, there is a small first class lounge which is for me at the same level of star alliance lax first class lounge.
For a better lounge and departure experience in gva, i would recommend to book the swissport vip departure service (450$ for 2) with a small private lounge in the horizon lounge (limited to around 3-4 booking at a time) serving deutz champagne, dining table and a drive to the plane..
Can and SHOULD expect more. The size of the airport is not the best barometer for quality. We were there a few years ago and were disappointed in every aspect, especially the lounge situation. Avoid dnata lounge at all costs.
This looks identical to the Swiss Senator lounges in Zürich. Can you review the First Class lounge in Geneva next time I believe it reopened recently. I expect it's for Hon Circle only as I don't think there are any Swiss first class flights from Geneva.