Review: Korean Air ...
 

Review: Korean Air Lounge Los Angeles Airport

40 Posts
6 Users
0 Reactions
285 Views
Posts: 40247
Admin
Topic starter
(@lucky)
Member
Joined: 13 years ago
[#1953]
wpf-cross-image

The new Korean Air First & Business Class Lounge LAX is gorgeous. That’s partly because it’s brand new, so everything is in immaculate condition and the furniture even still smells new. I also love how spacious the lounge is, meaning it’ll probably never really get crowded. I was kind of disappointed that they didn’t have…

Continue reading: Review: Korean Air Lounge Los Angeles Airport

Share your questions, experiences, and thoughts below.


39 Replies
39 Replies
 Tim
(@Tim)
Joined: 13 years ago

Posts: 5

Nice Lounge, Is Air France First Class using the first class portion of this lounge as well? Is this lounge also going to replace the sky team lounge?


Reply
(@blueline7)
Joined: 5 years ago

Member
Posts: 0

Ben,

I have been wondering, what is your policy on eating at airport lounges in terms of food safety concerns? The reason I ask, is that I used to love to try all the things on offer, until once I got REAL SICK just before a 15 hour flight (was a nightmare, an absolute nightmare), and I think it was from lounge food. Maybe it was eggs or sushi, I don't really know and of course I can't be positive it was even from the lounge...


Reply
Gold
(@andrew167)
Joined: 5 years ago

Member
Posts: 212

So, this is a minor curiosity, but the photo of the departures board shows the time as 6:34pm, but I thought the lounge didn't open until 7pm. Is the time on the board wrong or were you actually able to sneak this beforehand somehow?


Reply
(@colleen)
Joined: 16 years ago

Posts: 210

Is it possible that Champagne is served on request as does BA?


Reply
(@jonathan)
Joined: 13 years ago

Posts: 24

Lucky,

Is it normally that Sky team lounges never have a lot of ppl?
freaking *alliance always are packed. Wow way better food options too.


Reply
(@Dimitri)
Joined: 13 years ago

Posts: 3

really nice, thank you fro the review


Reply
(@concorde02)
Joined: 17 years ago

Posts: 117

Does this lounge open at 7pm everyday?? because on the day that has KE61 LAX-GRU which leaves at 7pm-ish, I think they may open the lounge for that flight...

Does Oneworld open a new lounge too?? I mean newer than the one you visited in December.


Reply
(@Cameron)
Joined: 13 years ago

Posts: 1

Looks sterile and lacking character, maybe because it's not yet finished? The new Star Alliance Lounge at TBIT looks much more inviting and has both indoor and outdoor balconies.


Reply
 AC
(@AC)
Joined: 14 years ago

Posts: 40

@concorde02, yes One World will open its new lounge later this year when the expand their current lounge into old Skyteam lounge. Qantas is the operating carrier so expect the design and food offering similar to the Qantas lounge. The business class section will open first and first class section will open later, properly early next year.


Reply
(@The Global Traveller)
Joined: 17 years ago

Posts: 69

Disappointing that the catering hasn't been improved with the new lounge.

@Lucky did you notice if there is a business centre (ie computers)?


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Tim -- Yes, the previous SkyTeam Lounge is already closed. Great question about whether Air France uses this lounge now. I would suspect they do, but am not positive. That would explain why they (probably) temporarily used the OneWorld First Class Lounge.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ blueline7 -- Interesting question, not something I ever put much thought into. I try to be "careful" with what I eat at airports and on planes as well, though (knock on wood) I've never gotten sick at an airport or on a plane. I generally shy away from eating perishable foods in lounges if it looks like they've been sitting around for a long time, but otherwise don't give it much thought.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Andrew -- Hmm, that's odd. Definitely wasn't 6:34PM, so maybe it was off by an hour?


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ colleen -- I asked and they said they didn't have any.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ jonathan -- Well the business class section filled up, but in general SkyTeam doesn't make first class award seats very accessible, so I do find they're usually not very crowded.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ concorde02 -- Sorry, not sure what time they open lounges other days.

I don't believe OneWorld has a newer lounge than the one I visited, though I'm sure they'll open one eventually.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Cameron -- Agree the Star Alliance lounge does look a bit nicer. The lounge is sterile, though at the same time I found it spacious, which I don't often find to be the case.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ The Global Traveller -- If there was one I didn't see it.


Reply
(@cedarglen)
Joined: 5 years ago

Member
Posts: 0

A great report an wonderful pix, Ben. Thanks. Neither side of that lounge sings to me, both facilities and offerings. I've been the BC side in person and find your comments accurate to a 't.' IMO, t he decor and furniture just suck - that's personal opinion and no more, as I'm sure that it is properly functional. When I was there, the WiFi was down and even the cold food was sparse.
And yes, the wonderful Korean people just love to apologize - even for breathing! Perhaps they operate a substandard lounge just to enable more apologies! In my experience, old and recent, their on-board service and food are far better than are their lounges. They are a very different airline...


Reply
(@Nicesharky)
Joined: 13 years ago

Posts: 4

What about the four first class lounge suites? We just arrived and were directed to a private suite with seating for 7 and private TV. Very nice and quiet.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Nicesharky -- Didn't know they had those!


Reply
(@Kevin Wong)
Joined: 12 years ago

Posts: 1

Interesting to note – in First, they have Nong Shim Shin Raymun BLACK ramen... which is the premium line of the regular Shin Raymun ramen they apparently have in business. Another touchpoint for differentiation I suppose...


Reply
(@Jason Perkins)
Joined: 12 years ago

Posts: 12

I read on FlyerTalk that TN also uses this lounge?!?. Ben, do you know if this is correct or not?


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Jason Perkins -- Don't have any firsthand experience with this, but based on the signage it seems they use the Los Angeles International Lounge (the non-alliance lounge):


Reply
(@Travis)
Joined: 13 years ago

Posts: 17

Greetings from the lounge. Penne seems to be the hot dish of the day. Champagne is still absent. Also, for what it's worth, First gets $11 a bottle Chardonnay while Business gets an $8 option. I suppose that's service differentiation?

Oh well, it gives me good reason to save my thirst for far superior champers on the flight to GRU. 🙂


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Travis -- Hah, sounds like not a lot has changed. Enjoy your flight!


Reply
(@Scott)
Joined: 11 years ago

Posts: 1

Citi Prestige gives you Priority Pass Select membership. So say I were flying British Airways in economy and the only lounge is the KAL at Tom Bradley international at LAX. Do I get access to the first class or business class area? Thanks.


Reply
Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40247

@ Scott -- You get access to the business class section, which is the Priority Pass lounge.


Reply
 Sara
(@Sara)
Joined: 11 years ago

Posts: 1

Why are the business class and even first class lounge food so pitiful. It's embarrassing. Is that a us thing, poor quality, skimpy, cheap snacks for premium prices!?


Reply
(@Macabus)
Joined: 11 years ago

Posts: 2

Hey Lucky – "8 Bottle of Dom" guy here (macabus on Flyertalk) ...

I was in this lounge last month and totally agree with you about the lack of Champagne.

Actually, I was in the Qantas F lounge before my CX flight to HKG in F. I saw this KA lounge across the way and just had to check it out.

The balcony is awesome, but the lounge looks pretty beat-up in the past year or so.

Plus, the food and beverage selection has degraded since you were there.

I happily scrambled back to the Qantas F lounge and had an incredible dinner with Champagne!


Reply
(@James)
Joined: 13 years ago

Posts: 47

I'm in this lounge right now, 2 YEARS after you wrote this review, I was laughing reading this review when in here. The bowl of salsa, the chips exactly the same place, and all of the other food items are exactly the same and also in the same place, all an exact match.

Talk about lack of imagination when making any menu changes or updates.


Reply
 Ann
(@Ann)
Joined: 10 years ago

Posts: 1

Penne pasta in first class is fairly underwhelming. Sandwiches don't seem all too fresh, even at 9am. I actually prefer the business class side because they have lockers, and their balcony has power outlets. My big beef is that, while taking a shower, staff kept knocking on the door because they wanted to clean it, while I was trying to get dressed. They knocked 5 times, even after the 3rd time I was starting to get quite rude, yelling through the door that I wasn't dressed and they just had to wait. Pretty supprising lack of etiquette for Korean air who is usually ultra polite


Reply
(@david-f)
Joined: 5 years ago

Member
Posts: 0

Typing this from the same lounge, and the funny thing is - this review is as accurate today - as it was over 2 years ago - same food, same wine, same liquor selection.

I will say this though, for anyone flying on American who does not have Admirals club access, but has a Priority Pass, it is your best option, about 5-10 mins walk from Terminal 4 and complimentary food/drink - the KAL lounge wifi isn't working - but the Boingo Wifi - which I have thanks to Amex Platinum is excellent.


Reply
(@Tim D.)
Joined: 10 years ago

Posts: 1

Dave-the lounge has not changed-it's pathetic as ever-nothing changed-. Seriously, stale corn chips and salsa-- "business" class lounge-cheapo. Air Korea


Reply
(@John doe)
Joined: 10 years ago

Posts: 1

3rd time flying and tried to get in. This lounge never opens in the morning


Reply
(@Petre)
Joined: 9 years ago

Posts: 13

looks pretty bad--food wise, sterile no privacy chair set ups. Bad design, bad/low quality food for premium classes. Cheap.


Reply
(@Petre)
Joined: 9 years ago

Posts: 13

looks pretty bad--food wise, sterile no privacy chair set ups. Bad design, bad/low quality food for premium classes. Pretzels--seriously? Cheap.


Reply
(@Mikey)
Joined: 9 years ago

Posts: 9

I was there in October.

There was one sandwich left on the tray (it was constantly being refreshed, the staff were very good at that ) so I grabbed it. Out of nowhere, I get scolded for not using the tongs to pick up the sandwich.

Repeat: it was the only one left before the tray gets taken away.

Apart from that "memorable"moment, I did like the balcony area, the help-yourself wine and spirits. Was only in there a short time. It did look a bit sterile, however is something refreshing compared to others. I have never flown on Korean, from memory of images it might match their cabins?


Reply
(@Nancy E.)
Joined: 6 years ago

Posts: 2

Very embarrassing lounge for "business" class customers. Seriously, was this a US thing? Poor quality poor, brash "service", and uncomfortable seating that appears in poor repair/very used/old. It likely b/c it's a special credit card/debt card service fee gimmick for folks who pay for entry rather than premium class customers.


Reply