Review: Asiana Busi...
 

Review: Asiana Business Class Lounge Incheon Airport

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I arrived at Incheon Airport at around 10AM, a little under three hours before my 12:55PM flight to Almaty. Upon entering the main check-in hall I checked the monitor to see where Air Astana's check-in counters were located. Their counters were in row "D," and I was a bit surprised to see that check-in wasn't…

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18 Replies
18 Replies
 Ben
(@Ben)
Joined: 12 years ago

Posts: 335

I was really disappointed in this lounge when I visited a few years ago. I was there at breakfast and the food offerings were almost nothing. A few dense pastries and some rice crackers - that was about it. For the flagship lounge for what is supposed to be one of the worlds best airlines it was a real let-down.
I agree with your thoughts on ICN airport - I didnt get what the fuss was all about. Its crowded, very large and takes a long time to get anywhere. Doesn't have any wow factor. Give me SIN or HKG any day.


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(@Arnie)
Joined: 10 years ago

Posts: 2

So far so good. Very excited to read about the next leg on Air Astana — waiting with baited breath. Hurry hurry hurry! 🙂


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 Zee
(@Zee)
Joined: 10 years ago

Posts: 24

As someone who frequent ICN, I have to say this OZ lounge (business section) in Satellite Terminal actually has better food selection in general than the business one in the main terminal. (Unless someone is obsessed with the soba noodle served in the main terminal lounge only during dinner time) Also, the alcohol selection is next to the beverage fridge, though not extensive.


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(@David)
Joined: 10 years ago

Posts: 15

I've never understood the appeal of Incheon, apart from the fact that it's very clean and has lots of natural light. The stores are almost all super-high-end brands with little else to see and do. I agree that the lounges in the main terminal are bigger but also a lot busier than those in the satellite terminal.


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 Tony
(@Tony)
Joined: 10 years ago

Posts: 41

I'm waiting to see how Incheon's terminal 2 will be. Apparently KE is going to move ops over there giving OZ more space in terminal 1 and KE a whole new terminal. Hopefully they'll use this opportunity to give a new touch to their lounges (KE business lounge is kinda lackluster don't know about OZ).


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 Sean
(@Sean)
Joined: 10 years ago

Posts: 1

I think I ICN does really well for who it caters for, which is the majority of passengers that use the airport who fly in coach.

It's the little things that make a difference, for example free shower facilities, free coaches to lie down on (just around the corner from the KAL Asiana lounge), fast Internet (no logins required) etc.

Shopping is also catered towards the Koreans who seem to have no problem falking out cash on luxury items.

As for things to do, they have a beautiful i door garden, movie theatres, a museum and even an ice rink (although they are all landslide near around the UFO looking building)

I do admit though their premium flyer experience is pathetic. While all this might not appeal to the premium flyer it does to the other 90%.

Finally technically ICN do have a fast track line but not for premium passengers. If you checkin you bags, get your boarding pass and clear immigration in Seoul (Seoul station & city air terminal COEX) there is a seperate gate for you to enter which can get you airside within 5 mins


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 Curt
(@Curt)
Joined: 11 years ago

Posts: 6

When I was there a couple weeks ago, I flew into ICN and out of GMP (to HND, before returning to the States). The lounge options were very barebones (my access options were oneworld Emeralds, JAL business class, and Priority Pass). But I was really happy with JAL's First Class security area. It's surprising to hear ICN doesn't have that! More than just a premium lane, it was a dedicated security zone that was enclosed/private with a wood wall entryway & gold JAL First Class lettering. There were three highly attentive screeners who provided surpassingly personal service, helping with bins and my bags, then bowing and saying goodbye as I walked out. I was the only passenger, then another passenger entered as I finished. It was fantastic (for an older, smaller airport)!


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(@Kacee)
Joined: 13 years ago

Posts: 161

The OZ lounge in the main terminal is a significantly nicer space than the satellite. IMO it's one of the prettier business class lounges in the world. Though the food options are still pretty poor.

The KE lounge, even in the main terminal, is a disgrace. Worse than a domestic United Club.


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 Jay
(@Jay)
Joined: 10 years ago

Posts: 130

I am from Seoul - and have been using ICN ever since it opened in 2000. ICN used to be great until around early 2010s, but is really facing overcrowding nowadays. The security is really getting longer and longer especially because satellite terminal does not have separate security lane. Immigration is also becoming overcrowded. ICN really needs another terminal with its own security and immigration. It seems that Terminal 2 is due open in 2017 - and really hope it doesn't get delayed anymore.
Fast track for premium passengers would be very appreciated, but Koreans probably won't accept that - they are really against giving special treatment to those who spend more money - which is kind of pity.
I haven't been to Asiana lounge on main terminal, but Korean Air lounge on main terminal is an unpleasant surprise. I'd take BA Galleria in LHR over KE Lounge in ICN any day.


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 Bill
(@Bill)
Joined: 10 years ago

Posts: 1

Asiana's main terminal lounge food is the same.


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(@Melissa)
Joined: 10 years ago

Posts: 82

Remember, those "instant noodles" (just add hot water) is instant high LDL cholesterol, instant salt, instant for-life pills. yuck.


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(@mathiasfe)
Joined: 10 years ago

Posts: 12

I really liked both Asiana lounges at ICN, but the thing I liked the most about the main terminal one, is the small stalls with a comfy chair in it. Almost gives you a little suite by yourself.

Food wise, I found it to be basically the same. The main terminal lounge had a chef making some sort of hash brown last time I was there (Feb. 2016), which was great.


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(@familyguy)
Joined: 5 years ago

Member
Posts: 0

Was in the main terminal OZ Biz lounge in August. Lounge is nice, but I was surprised the food was not better. Perhaps it's true as someone said here that it's not the same as the early 2000s. I went to the OZ and KE lounges in early 2000s and the food was incredible, very amazing. Now perhaps you have to go to the first class lounge to get the great food? Food in Cathy lounges in HKG seems to be better.


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 Greg
(@Greg)
Joined: 11 years ago

Posts: 100

(1) In March, I took a red eye flight on Asiana from Singapore to ICN with a connecting flight (6+ hour layover) on an Air Astana-operated flight with an Asiana code to Astana, Kazakhstan. I took that route (starting in Melbourne) specifically because I was trying to get Lufthansa miles on the flight and their call center said this would be acceptable. They lied and I lost the miles on a full fare business class flight (7 hours) as a result.

(2) I was supposed to fly on the 767 and at the last minute, it was substituted with a smaller 757 with the slanted seats. While service was excellent in business class, a woman died in economy class on the plane about one hour after take-off. I assume the reason we didn't divert is because there are large swathes of barren land on that route

(3) I spent 6 hours or so in the profiled lounge. The massage chair was top-of-the-line one of the very best I had ever sat in.


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(@dylan)
Joined: 5 years ago

Member
Posts: 0

Lounge in the main terminal has the same options, just more spread out. The main lounge does have decent showers and a few massage chairs. It's not particularly great, even the first class lounge is just ok.

The food court is decent, but people like ICN mostly for the landside options (movies, ice rink, etc.).


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 irah
(@irah)
Joined: 9 years ago

Posts: 1

ever since i found out about the airport city check in in gangnam where you will get your custom stamped and cut the queue, i never have to go early again to ICN airport!


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(@tabea)
Joined: 10 years ago

Posts: 37

Was at the Asiana main lounge last week ( Nov 2017). The lounge looks ok but the food is dire. Instant noodles were the least awful thing on offer. Basically all the food was stodgy carbs or lousy veg ( think iceberg lettuce). What a difference from the Asiana flight where I was served good quality protein and fresh, crisp, varied veg in both economy and biz.


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(@J. Lawrence)
Joined: 7 years ago

Posts: 1

Does Asiana have reciprocal lounge agreements with any other airlines? I am flying in from New York


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