I boarded through door L2, where I was greeted by one of the business class flight attendants and pointed to the far aisle and left, where my seat was located. Aeromexico's 787 business class has B/E Aerospace Diamond seats, which are the same you'll find in American's A321 business class, Qatar Airways' A320 business class,…
Continue reading: Review: Aeromexico 787 Business Class Madrid To Mexico City
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No gracias!!!! To be honest I would not expect anything different from what you described in your post.
Years ago I did several intra-Chile flights on LAN-Chile, and as soon as it was time to deplane, everyone from every row tried to get out at once. It was not like the US where most folks deplane by row, front-to-back. I can't remember if they all stood up as soon as the plane landed, however. That's nuts!
I am a little confused. When you gave us the little 10 pic "sampler", I thought you said "WOW", not sure if that was for a really good or bad wow but this review doesn't have either. As you said it was a fine trip.
Don't waste your money or miles to fly Saudia. Saudi Arabia is one of the most unicivilized countries of the world. Women, gay people don't have any kind of right and there. It's also one of the biggest Isis' sponsor. Come to Florence, instead. There are very good Starwood properties here, and you could review Alitalia Magnifica/business class. Think about it.
@Lucky - "Perhaps my biggest frustration was with the way the other passengers were partly acting, especially after landing" .
Do write another blog on that experience !!
A small correction: You said that your seat only reclined to 80 degrees instead of being fully flat. Since a fully flat seat is 180 degrees, and an upright seat is 90 degrees, did you mean perhaps that the seat reclined to 170 degrees? (Hope it's not coming across as critical, thanks for the report.)
Agree: I've done multiple flights in both coach and business class intra-Mexico and regionally. Service is garbage; food is worse than microwave food, and IFE is very limited. Agree with Lucky: unless they offer a better schedule or non-stop, no need to go out of your way to fly AM.
I would say the service is the worst aspect of flying AM; every single flight, the service I've received has been one of disdain when asking for the bare minimum (water or a blanket in business class).
Intra-Mexico, Interjet or Volaris are LCCs but at least you get what you pay for.
Its not just Aeromexico that's like that, I've had the same experiences when flying Volaris and Interjet as well. On all of these airlines I've had people talking on their cell phones during taxi and take off, passengers getting out of their seats while the plane was taxiing, and pushing forward even before the door was opened. I try to remember that some cultures and places are just different, it doesn't mean its better or worse, its just different. For me, though, I think I'll just stay in my seat until that little seatbelt light goes off.
Still interested in trying this product for the sake of trying it out. But that food presentation.....pretty poor.....and the skewers laying out for hours by the lavatory? I agree...YUCK!
The photos and the captions of the food on this review aren't matching up - is anyone else having this problem?
Benjamin why would you want to 'try it out' knowing it crap? Are you that stupid?
Am I the only one who keeps reading the amenity kit provider as 'Aquascrotum'?
"Given that this was a redeye flight with no views,"
That's a mistake, Lucky. Landing in Mexico City at night is amazing. The city is vast and lighted by a variety of different patterns and colors of street and building lighting. Canyons and ridges in natural dark cut into various neighborhoods like black slashes on steep mountainsides.
It's very impressive.
"I didn’t realize I’d have to clear immigration there."
There was sterile transit until the 2004 remodel. The 1998 remodel created an elegant and modern full service European-style experience at the old terminal. Before that it had been plastic, worn, and cheap. Then for six years there was a cool and sweet international transfer process. I was very pleased with the progress we were making.
But in 2004 MEX joined the USA and abandoned sterile transit. Now everybody has to pass immigration. The new remodel isn't as nice as the old one. And the 2007 expansion of Terminal 2 continued to skip the essential of sterile transit.
"Unfortunately that was nothing compared to the ground experience at Mexico City Airport."
That ground experience is never good. The national government is trying to get a new world class gigantic airport built on stilts (including the runways) over Lake Texcoco (since that's the only place left to build within 100 km) by 2020, but the date will slip.
You'd think the national carrier from the world's greatest food country would have something good to eat. It could even have some Mexican food. But no.
When Mexicana used to be the national carrier there was even Mexican food in Y. It wasn't good Mexican food but it had some chiles in it.
AF and TG are proud of their famed national cuisines and put some on the plane. What's wrong with AM?
Stay tuned for more of that saga in the next installment.
Where's the saga ???
I echo @patrick - your 10 pic teaser said "I'll be publishing the trip report very shortly, so all I'll say for now is “wow.”
This all seemed pretty neutral to me, I was expecting either the best or worst flight of your life based on the "all I can say is 'wow'" comment...unless you meant that in regards to the people standing up? I get that's crazy, but it's still just a small part of the overall experience, not sure it should color your whole perspective of the review/airline.
Interesting. I feel the left side seat in the center aisle is more private, since you're "behind" your seatmate a little (although you are a bit further away from the TV screen).
I flew from JFK to MEX a few years ago with the North American head of Lufthansa in the seat next to me. He was apoplectic when we landed and experienced the same jumping up and grabbing bags. For my next trip I took AA through Miami. Much better....
Lucky I always enjoy reading your reviews. It is interesting to see how some airlines embrace what I will call the Internantional standard of luxury versus their own national standard of service and hospitality. Mexicana used to have something that they called "servicio azteca de oro" gold service. It was very nice. Mexico City has some very sophisticated people. In addition, I have always enjoyed the service at the Mexican resorts on the Mayan Riviera. I hope to see some semblance of that in the skies over Mexico in the future. Thanks for another honest review.
That mini-cake you do not know the name of seems to be a mini St James Cake (Tarta de Santiago). It's made of grinded almonds (that works as flour), eggs, lemon and orange zest and sugar, then covered in caster sugar after baked and cooled down. Maybe you'd like this recipe t.ly/v7b7