There's no arguing that Malaysia Airlines has 99 problems, and too many passengers on their planes ain't one of them. 😉 Malaysia Airlines has announced changes to their Enrich frequent flyer program, which kick in as of February 16, 2015. They're changing both their earnings rates as well as changing their redemption rates, but ironically…
Continue reading: Malaysia Airlines Enrich Award Chart Devaluation
Share your questions, experiences, and thoughts below.
Needs lots of explanation. Is this the new CEO at work or did he not start his term?
Complete opposite of what they need to do if they want people to fly them again. Rise earning for flying their own metal and make it much cheaper to redeem the miles.
I agree with you. They do have a sale period once a year. Back in late 2013 they had a 50% off redemption sale on all their nonstop routes from KUL but you had to book it during the 1st week of December. In 2014, there had a similar one but it was only 30%-50% on select routes.
Well.. I have 50,000 Enrich points and I was considering saving as I earned more - and using partner flights to channel into Enrich - but honestly - I think it's time to pick a new partner airlines. Maybe Qatar or something, because this is just disappointing...
It's not like they're an amazing airline right now with above and beyond quality of products - their business class seats feel like premium economy...
Goodbye Enrich, it's been good but time to move on.
@Lucky
OSL seeksing to become a “pre-clearance” airport for US flights
http://www.newsinenglish.no/2015/02/09/osl-seeks-to-speed-us-arrivals/
"which admittedly were largely/possibly completely outside of their control"
We may not know what happened to MH370 but we do know there was nothing preventing MH from playing it extra safe by routing away from active war zones like Ukraine. If you continue with business as usual after a major disaster then you can only blame bad luck for so long. The pathetic public relations mess and the second crash and the hacked website and the head scratching devaluation have little or nothing to do with bad luck and everything to do with a business that is completely out of touch. At this point maybe they should just shutter or sell their current operation and start over again. Nobody I know is itching to try them and many I know would never fly them under their current ownership.
'Their redemption rates are too high' - do you know any other programme that offers UK to Australia for 102,000 miles return in J?! (120k less 15 per cent online discount)
It is also a 1:1 partner with the IDC Amex card so a UK resident can (for another week only!) move just 65,000 UK Amex points to an IDC Amex (grossed up by the current UK US FX rate) and get a J return to Oz.
Zones 1, 2 and 3 are all actually cheaper to redeem on economy class compared to their previous charts. These are shorter distances flights where most people wouldn't mind flying in economy (plus MH's regional business isn't all that great IMO). These are also the short distance flights where MH is under fire from the low cost airlines particularly Air Asia.
From what I see I think they're trying to focus on where they have more flights and where they have more advantages, although raising the redemptions to that level for F/J on those long haul flights doesn't make much sense.
The increases for upgrades are pretty minimal and still a decent use for Enrich Miles.
Also anyone that used to use the companion travel awards - note that they are pretty much useless now.
Hi,
I might ask a stupid question but can't find the answer anywhere....
what's the letters Y, B H, K M etc. ????
I can't find any help for understand the table... I never used my miles before and would like to see how much I need to get a free ticket...
Cheers
ALex
@ alex -- Those are revenue fare buckets, so it sounds like you're looking at an upgrade chart?
You should see their new redemption rules effective 10th June 2017. Awful. Increases across the board. For example, in May I used 66,000 Enrich miles to use a C Class on Y to London from Bangkok. Now up to 165,000 miles!
They have seriously lost the plot as an Enrich Platinum this cheeses me off no end.