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LOT Polish Airlines' Indulgent New Hot Chocolate

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(@lucky)
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LOT Polish Airlines has added a fun new signature service item to its premium experience. While it won’t be everyone’s cup of tea (or hot chocolate, as the case may be), I figure some people will appreciate knowing about this.

Continue reading: LOT Polish Airlines’ Indulgent New Hot Chocolate

Share your questions, experiences, and thoughts below.


16 Replies
16 Replies
(@Redacted)
Joined: 2 years ago

Posts: 110

Glad to see it. The more unique offerings, the better.

That being said, I’m of the same opinion as you that more airlines should offer either cold brew or some kind of canned/boxed unsweetened (or even lightly sweetened) coffee beverage. Seems like a huge untapped market considering how popular these drinks are globally.


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(@Mike O.)
Joined: 7 years ago

Posts: 1063

I was wondering if more carriers serve their signature cocktails and mocktails in Economy and Premium Economy. If SQ can serve their Singapore Slings in the back as well as Finnair serving their signature Blueberry Juice, how much more can it cost to serve CXs Cathay Delight in the back?! It's another way to enhance the experience even if it's a minor detail.


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(@Dave W.)
Joined: 3 years ago

Posts: 169

Sadly, it is most likely overly sweet. I don't pay for breakfast in hotels. But, when it is included in France, I have quite enjoyed the places where it is served like coffee, unsweetened, you add what sweetness you want.


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(@Matteo)
Joined: 3 years ago

Posts: 4

They should have chosen the Wedel brand, which is both traditional (I know it's now owned by Lotte, but it has been producing drinking chocolate since 1851) and offers unsweetened chocolate in its product line. Plus, it would be better from a PR standpoint (at least for Polish people).


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(@Albert)
Joined: 3 years ago

Posts: 634

Completely agree about there being lots of opportunities for big impact from comparatively small costs.


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(@Albert)
Joined: 3 years ago

Posts: 634

Agreed.

I don't rate Wedel solid chocolate highly (except Jedyna) but hot chocolate in many places in Poland, both Warsaw and (non-tourist) provinces, is often outstandingly good.


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(@Santos)
Joined: 13 years ago

Posts: 521

Not a big hot chocolate drinker but I gotta say, popped into a nicer cocktail bar in Raleigh of all places after a dinner last winter and the bartender asked us if we'd ever had gin and hot chocolate. Sounds disgusting but actually tasted incredible. Something about the combination just works perfectly. Wonder if they'd make it happen for you on LOT.


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(@Gary Hohenstein)
Joined: 10 years ago

Posts: 49

Just what I always need to know about! Made my day NOT !!


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Diamond
(@quorumcall)
Joined: 3 years ago

Member
Posts: 252

i absolutely love this idea. like LOVE it. kudos to LOT Polish for this, especially since unique nonalcoholic beverage items are hard to come by. in the air you have much lower alcohol tolerance and at some point it's nice to have a warm mug of hot chocolate


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Diamond
(@quorumcall)
Joined: 3 years ago

Member
Posts: 252

Also works a lot better for kids as well. Not going to give a 12-year-old girl Dom Perignon in EK First 😉


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(@Pogonation)
Joined: 7 years ago

Posts: 48

It’s good to see an airline investing in a quality warm beverage for customers. I am
Both a coffee/tea and alcohol drinker, but I do often look menus and think very little thought has gone into those who aren’t. My mother doesn’t drink tea or coffee but loves a hot chocolate and I am sure there are plenty out there like her.


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(@Michael P)
Joined: 5 years ago

Posts: 5

Post election this is a great way to get Americans to care about Poland


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(@Viano)
Joined: 2 years ago

Posts: 1

I flew LOT from WAW to EWR a few days ago and the soft and hard products are just horrible. Lounge crowded, dark and smelly (flights to JFK, EWR, ORD and YYZ leave minutes apart). The hard product is woefully dated. Food was inedible - everyone around sent back the rubbery goose which was among the worst meals I’ve ever had on a plane. Even the flimsy paper menu was full of typos and mistakes as if they can’t get an intern who will proofread it…

Hot chocolate is not going to move the mark much…


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(@Margaret)
Joined: 8 years ago

Posts: 2

And we wonder why Americans are fat.


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(@jallan)
Joined: 5 years ago

Member
Posts: 285

I really wish more airlines served hot chocolate onboard, even if it's just from a packet, as I don't drink coffee and don't always want tea. I typically carry a couple of packets of Ghirardelli hot chocolate when I'm taking longer flights, as I can always get hot water (or maybe even milk).


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(@Asa George)
Joined: 5 years ago

Posts: 8

Oy vey


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