Star Alliance award availability became much tougher to search in 2015. The three websites most useful for searching Star Alliance award availability are those of Aeroplan, ANA, and United. Unfortunately both ANA and United made negative changes to their award search function in 2015 (though ANA undid some of those -- I still don't like…
Continue reading: Huge Improvement To United Award Search Tool
Share your questions, experiences, and thoughts below.
Finally! I was really irritated by this for the last couple months and am thrilled the nonstop option is back
I was totally confused when I read the post. Thank you for adding the Bottom Line section.
The best part is that it shows the airline is willing to listen to their customers again!
This is nice, but all I really want is an option to not show mixed class awards.
I was searching yesterday for a business class award on UA Star Alliance from Lisbon to LAX June 13th. I saw an Aer Lingus flight from Dublin to LAX was available so I tried to book it, For some reason, the Aer Lingus segment would not confirm although the website clearly said the flight was available. I called the UA Premier desk and they also could not get the Aer Lingus segment to confirm.
Some friends have similar problems with "phantom" Aer Lingus availability on United's website.
Have you or anyone else had similar problems? This has been very frustrating and a big time waster since I have tried to book what appeared to be available award inventory that turns out to be phantom inventory.
Thanks, Ed Scheibler
Flight info below:
Lisbon, PT (LIS) to Dublin, IE (DUB)
10:30 am - 1:20 pm (2h 50m)
EI 483 | Airbus A320
1h 40m connection
Dublin, IE (DUB) to Los Angeles, CA, US (LAX)
3:00 pm - 6:00 pm (11h)
EI 145 | Airbus A330-200