In March 2022, we learned that South American mega-airline LATAM would be launching co-branded credit cards in the United States, and it's with a new issuer to the airline credit card space. Well, we've now learned the details of these cards, and they're also open for applications, so let's take a look at the details.…
Continue reading: Cardless Launches LATAM Credit Cards In USA
Share your questions, experiences, and thoughts below.
I have the Cardless Manchester United card. A few weeks after I mailed my arbitration opt-out letter, a US-based agent called to thank me for having the card and to confirm my arbitration opt-out. No other company has ever given me a live call to confirm arbitration opt-outs! I see this as a good sign that their operations are in relatively good order.
The Latam Pass program is utter garbage. It's not uncommon to find business class award tickets to Brazil, Chile, etc for over 1 million points.
And a few months ago they even removed partner award availability (DL, QR, etc) from their website. Now you need to call and wait for hours to speak to a reservations agent who wasn't even trained on how to book such tickets.
They also back stab their first batch of applicants.
And the reason you got a live call isn't because operations are in relatively good order. On the contrary, they were a mess (hopefully better now) and have to do it manually because they have no clue how to deal with it.
I can't say this how far this card issuer has come, but they are still new in the industry and expect lengthy turn around time to get problem solved.
Their customer service used to be M-F, even now is not 24/7.
Take the hint.
I go to Peru and Columbia every year. Eventually, I end up flying LATAM at least once. A big flaw with this is that on their websites in Peru and Columbia they will not let you use a Visa or Mastercard that was issued outside of that particular country. I have been able to use my US-issued American Express card though. If you use the United States website for latam, domestic tickets within Peru or Columbia always cost more.
US BANK TENIA LATAM VISA ERA MUCHO MEJOR, POR Q POR PRIMERA VEZ TE REGALABAN 40,000 MILLAS AQUI CON ESTA TARJETA ES CUANDO TENGAS EL IMPORTE DE 2,500 DOLARES , Y ESTA TARJETA LA Q SE PAGA 99 ANUAL FEE NO DICE Q PUNTOS TE DA CUANDO COMPRES POR EJEMPLO LA LATAM VISA US BANK TE DABA SIEMPRE LOS PUENTOS CUANDO COMPRAS EN TRADER JOE EN TIENDAS Q PAGUES TU ASEGUARANZA DE SALUD ETC ETC ESTA TARJETA NO ESPECIFICA NADA SEA MAS EXOPLICITOS
Was a previous LATAM credit card holder until it folded. Have had nothing but trouble applying with Cardless; don't know what algorithm they are using but " i can't be found." was reason I couldn't be given new card. That's a new one!
I have the LATAM Cardless world elite. Worst credit card I have had. They freeze your account any time you are traveling (multiple times even after calling). They have no 24 hour customer service. Their excuse was "well we are a small company at Cardless". In case of fraud you have no way of communicating with them on a weekend or after hours. Their limit is ridiculous. I also have had Chase Sapphire Reserve for years and only did this because I fly Latam. Chase Sapphire is a real credit card.
I have the MC World Elite.
My experience 1y+ is poor.
The card got blocked without any reasonable explanation for 1 month or more.
The card does not provide the two qualifying segments promised. It is a false promise.
The card just ships the miles to Latam pass account, but it is hard to rescue
The card does not work to purchase Latam tickets at the same time, Amex works just fine.