Often in trip reports, I’ll talk about turndown service in first and business class. Sometimes readers will have questions about this, like how it works, how to know when it’s offered, and how to go about asking for it. It’s a good question, so let me share my experience…
Continue reading: Airplane Turndown Service: How And When Is It Offered?
Share your questions, experiences, and thoughts below.
Delta ìs such a premium airline that it offered it on the CRJ in Toronto this week.
Can anyone provide a list of which airlines offer turndown service in international business class?
Fiji Airways does in business, JAL seems to be hit or miss so I usually just grab the mattress pad from the overhead and do it myself
I feel like it wasn’t that long ago I received turndown service on UA LHR-SFO flight…but I think the pandemic has messed with my perception of how long ago things really were haha
Having flown Thai and Turkish I can confirm both offer it. On Thai the FA saw me making up my bed and offered to do it for me.
On Turkish after the first meal, FAs come up from coach and the entire crew turns down the business cabin quickly by throwing staff at it.
On my last flight I couldn't figure out what to do because there was no obvious pad. I asked the flight attendent and she said she'd help and brought the pad.
Singapore does. While their incredible service is a major reason for it, I think it would have been worth mentioning in the article that they borderline have to provide it. Many of their seats have a rear panel that flips down to form the bed. It’s not something most pax would figure out easily
Had it on a BA flight from MIA to LHR... I found it luxurious...Sheets were crisp... Im lucky in the fact that most of the staff in 1st treat us like rock stars... Its also very quiet compared to J.
... borderline 'in poor taste' comment ....
....... betcha might be one of the 1st to start screamin' once things really started to rock n' roll on that flight !
Thanks for covering this Ben. It might be helpful to list airlines that have turndown service in business class.
They are always proactive and insist to do turndown service. I’ve done BA F , LH F , Emirates F 3X , and last year AA F (lol). If I eat and then go to put on PJs it’s made when I get back to my seat.
The only time I ever asked for turndown service and received pushback was on American when flying non rev in and out of China. The lazy FA grumpiness was real back in the 2010s.