Hello from Miami, as I wrap up the first portion of my Latin America review trip! Let me say upfront that I made a major change to my trip routing, which I’ll address in a separate post — but trust me, you won’t be disappointed when you find out why… I hope!
Continue reading: Aeromexico 737 MAX Business Class: Hey, This Is Nice!
Share your questions, experiences, and thoughts below.
Is it? Looks pretty basic to me, and quite comparable to what you'll get on the big 3 US carriers. Those seats look paper thin.
@ lavanderialarry -- It's comparable, but a little bit better, in my opinion. A little more pitch, large entertainment screens with bluetooth audio, Viasat Wi-Fi, pillows and blankets, etc. It's certainly a bit better than American, and Delta and United have a ton of inconsistency when it comes to their narrow body product.
Furthermore, looking at other traffic flows in the Americas, this is better than Copa's standard 737 business class, and Avianca and LATAM only have premium economy.
The problem is Aeromexico's product is so wildly inconsistent. Yes, pillows and blankets are nice. And yes, you may get this excellent product on a Mexico City-Miami route or a Monterey-Mexico City route but then you get a small regional jet on Detroit to Monterrey. That's a flight time of over 3 hours. Or you get a European-style blocked middle-seat business-class on Mexico City to Mazatlan or Puerto Vallarta flights. They used to flight 787s with lie-flat seats between New York and Mexico City. That's not the case (or not exclusively the case) anymore. I agree that I've had better than expected meals on Aeromexico, but the wine selection is awful. But then you fly a dinner time Mexico City to Orlando flight and there's no meal service.
I flew Aeromexico in business from SFO-MEX once. I asked for a scotch straight up. The flight attendant brought me an 8oz glass filled with neat scotch. At that point I thought “I like this airline”
Are you planning on eventually trying Clase Premier on the 787-9? Maybe a MIA-EZE with Aerolineas Argentina followed by EZE-MEX with Aeromexico?
@BenSchlappig, LATAM has lie down seats in some of their US-South America routes e.g. LAX-LIM, LAX-GRU
100%! Inconsistent and unpredictable. I had a goat cheese tamale on one flight that was honestly one of the tastiest airplane meals I have ever had (easily in my top 5). I have also had food that was completely inedible, or a redeye "snack service" that was laughable. I have had multiple equipment swaps, including swapping the JFK route from 787 to a 737. And one MEX-AMS flight was switched the day before from a 787-8 to 787-9 (definitely a downgrade in business class seat).
As a yank who has passable spanish but a more impressive accent, I enjoy flying on AM (usually). I don't know if that would be the case if I were the average yank.
@lucky - what's your Spanish capability and how do you think it's affected your experience?
As a yank who has passable spanish but a more impressive accent, I enjoy flying on AM (usually). I don't know if that would be the case if I were the average yank.
@lucky - what's your Spanish capability and how do you think it's affected your experience?
Also - your blog says the name field is optional but does make you enter something there. Honestly kinda scammy.
Have flown their max from PVR-MEX a few times, but no meal service. Too short of a flight. Otherwise no complaints in Business Class. Tip: In the future ask for your "favorite beverage" x 2 and they will gladly serve you up!
@BenSchlappig you said that the Aeromexico 737 has a "customized version of the Collins Aerospace MiQ seat" which is similar to what you'll find on other airlines, including American. Can you do a post on what airlines do to "customize" a seat, beyond the obvious selection of material/color/pattern for the seats themselves? For example, how is Aeromexico's Collins Aerospace MiQ seat different from that used by American, or anyone else? Thanks!
Aeromexico also has decent tequila on board, I always have some to sip neat when I fly Aeromexico.
I flew them MEX-SFO earlier this month and was pleasantly surprised with the seat and food. The service wasn't great but acceptable. What struck me though is that they don't offer alcohol because a 10am-3pm flight is considered breakfast... At take-off it's maybe a bit early for a glass of wine, but by the time they bring the food, I would have enjoyed a glass of something.