Aeroflot Recovering...
 

Aeroflot Recovering Costs From Passenger Who Delayed Flight Due To "Petty Hooliganism"

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(@lucky)
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I’m not sure how I missed this story initially, but thanks to @AirlineFlyer for Tweeting about it, as it’s quite something. It’s of course frustrating when a passenger causes a disturbance on a flight that leads to a delay. It wastes the time of all the passengers onboard, and also potentially costs the airline thousands…

Continue reading: Aeroflot Recovering Costs From Passenger Who Delayed Flight Due To “Petty Hooliganism”

Share your questions, experiences, and thoughts below.


17 Replies
17 Replies
(@Icarus)
Joined: 10 years ago

Posts: 2562

I’m fact there are several cases of airlines doing this. You may not be fully aware as it’s not always in the public eye.
It’s time for airlines to prosecute people for causing disruption. Name and shame.

It does say in the conditions of carriage however airlines should add they will recover costs for delays , diversions and costs incurred to reaccomodate disrupted customers

Not only is the outbound delayed but it has a knock on effect for the return , crew hours and so forth

Well done Aeroflot


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(@mpkossen)
Joined: 9 years ago

Posts: 20

Actually, I think this is great! Going after passengers that are this disruptive seems like the only way to have them learn their lesson. Plus they do actually incur the airline with additional costs for seemingly no reason at all, so it makes sense as well.

I seriously don't get what's wrong with people to behave like that, though.


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(@Charles M)
Joined: 9 years ago

Posts: 1

Good for Aeroflot! If this happened more often there would doubtless be far less lunacy in the skies.


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(@Denis)
Joined: 11 years ago

Posts: 71

Hold on, hold on.
There must be more to this story which goes undercover. Mr. Borisov is the governor of Yakutia (the region where the flight was destined for) who was travelling with his spouse and an assistant (Mr. Shigapov). Normally in such cases in Russia he would have been allowed to do anything without any consequences. This story went public within hours and reported by major Russian media (of course state controlled). Aeroflot has such a hard stance on a governor (who is of course a member of a Putin's rolling party) for a reason. If such things happens it's not just because Aeroflot and unruly passenger.


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(@Tracy T.)
Joined: 14 years ago

Posts: 32

“Aeroflot is in possession of eyewitness reports confirming the destructive behavior of the passenger.”

I wonder where they’re being kept. And for how long?


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 Ivan
(@Ivan)
Joined: 9 years ago

Posts: 155

Agree with @Denis, this whole story is very fishy, and Aeroflot normally does not go so far in these cases. Clearly something political.
@Lucky, you better write about one woman spilling juice on the other woman on Aeroflot flight to Beirut because the first woman reclined her seat during meal service - that's much more fun.


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(@michael-scalia)
Joined: 5 years ago

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Posts: 0

The governor of the region is Y. Borisov, I don’t believe him to have been listed as a passenger


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Diamond
(@paolo)
Joined: 5 years ago

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Posts: 0

If it's not political then it's to be applauded. My last experience on Aeroflot: flying from Bangkok to Vienna via Moscow, flight significantly delayed on the tarmac at BKK due to 'medical emergency ' onboard. Medical crews rushed on to treat the passenger. Turned out to be dead drunk rather than a heart attack, this at 0900.
On the other hand, Moscow's definition of hooliganism = any behaviour, characteristics they don't like, eg being gay = hooligan. Pussy Riot is another example.


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(@Niklas Petter)
Joined: 10 years ago

Posts: 7

@Paolo - they’re Russians; they’re born with a vodka-injection


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(@Cecile W.)
Joined: 9 years ago

Posts: 1

Remember that Russia like China are COMMUNIST COUNTRIES....anything goes.
No freedom, no democracy.
But, in this case the pax on the plane should also take part in any renumerations.


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(@tomislav)
Joined: 5 years ago

Member
Posts: 0

It is funny to read comments about Russia from people tht have probably never been to Russia.
No freedom, no democracy etc.
People in Russia are actually more happy , genuinely friendly and open minded than many other “free” world countries.
And for avoidance of any doubt, this is coming from a person that is coming from western country but has by chance spent a lot of time in Russia and have many friends there.
We have all seen what “West democracy” has done to countries like Egypt, Iraq etc...


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(@Chuck Lesker)
Joined: 12 years ago

Posts: 202

Uh-oh. The Russian troll farms have found this blog. ^^^


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(@bigglesgirl72)
Joined: 5 years ago

Member
Posts: 0

Excellent. More airlines should do this and they should also be more aware of when things start to kick off on the ground too....preventing idiots like that getting on the plane in the first place will solve a lot of problems. After all, we’re all in that metal tube together and if one person ruins it for everyone, then it’s everyones safety (and comfort) being affected.


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(@Emirates4Ever)
Joined: 9 years ago

Posts: 186

@ Tracy T Well..Yakutsk is in Siberia lol...


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 Mh
Diamond
(@mh-2)
Joined: 5 years ago

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Posts: 0

Spot on Chuck.


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(@Mizanne Thrope)
Joined: 8 years ago

Posts: 2

@J. Crowley: Fascinating post. Thanks.


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(@Mizanne Thrope)
Joined: 8 years ago

Posts: 2

Friggin auto-correct. “J. Crosley”


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