Review: The Ben Hotel West Palm Beach (Marriott Autograph Collection)

lol "the Ben" huh? i suppose this was a coincidence? 😀

IMO the way Winston is standing up makes him look like a human in disguise

I've stayed at the Hyatt Place in downtown West Palm Beach in the end of 2017 which is really close to Mar-a-lago and my visit coincided with the Presidents, which led to an eventful atmosphere. Gotta love seeing those coast guard ships scattered everywhere!

Still astounds me that people think its okay to charge $7 for a croissant! That breakfast menu is obscenely priced.

Hotel itself looks nice, shame about the staff experience (which wholeheartedly should see you get all your points back...)

@speedski: Still astounds me that people think it is okay to eat breakfast at a hotel. Seriously, if you are on a business trip and have to time to go out I get it but in a weekend I would look for a local coffee shop, patisserie and have a much better food than what is served at the hotel for a fraction of the price. Maybe it is just me but....

Have you tried the West Palm Beach Hilton before? That hotel is right in downtown and still fairly new. West Palm and Palm Beach have expanded a lot over the years. Would love to see a review of the Breakers Palm Beach and how to maximize FHR benefits with it

Do people really pay $19 for a Wagyu burger (yeah, sure. totally confident it’s authentic Wagyu) they are going to feed to their dog? Jeez.

West Palm Beach, not Palm Beach proper? Ugh, how dreadful.

Just kidding, the hotel looks good, hopefully management can work out the kinks at check-in and sending staff to rooms without warning the guests first.

@Santastico @speedski

There are some hotels with good restaurants, even with a good breakfast. I suppose the trick is to try and see if the place attracts locals or if it's just guests eating there.

Wow Lucky, I thought this was the one of the most comprehensive blogs out there, but I guess I’m gonna have to go elsewhere to get my reviews of expensive room service meals for dogs

(/sarcasm ... just in case)

That photo of Winston begging had me in stitches. (My cat is furiously licking his whiskers at that menu, btw.)

@DougG $19 for a fake wagyu patty is FAR from the craziest thing I’ve seen humans do for their pet masters.

Nice property report and as a former longtime PB and PBG resident your correct more hotels like this are solely needed, I use to dock at that marina for years.

The best part of this review was Winston. Thank you for this generous addition. Please share more Winston photos in the future. He can help you review the room service selections!

Nice looking hard product

Too bad it's only a matter of time until they create a "Bonv*y Platinum breakfast" on the menu that's a coffee and croissant

Looks like a beautiful hotel, but sounds like they need to get everything in order service-wise. The Ortigia bath products are fantastic. Only other place I’ve seen them is in Italy.

Winston - AKA "TPD Himself"

I would argue that Winston is much better looking than those other pint sized (TP..) dogs we see a lot. I'm thinking he might be a bit spoiled.....

There needs to be more Winston in your reviews! Such a happy and cute dog, you can clearly see he is loved and taken good care of

Echoing - more Winston reviewing things!

Winston's opinion is, obviously, the only one that matters.

MOAR Winston please all else is fluff 🙂

Let me guess . . . the dog is also a service animal, right?

Why can't people leave their pets at home?

Geez.

Lucky, what do you typically do when the Bonvoy Platinum breakfast credit is not well defined or enforced?

In the last two months my wife and I have stayed at properties where we were flat out denied “there is no breakfast perk” (in a place with a breakfast cafe) to major confusion “You get a breakfast perk - it’s a $40 credit for one person only (buffet was $35 pp)” then told “No it’s free breakfast for everyone in the room” then “No it’s a $40 credit pp.” No one could give us a straight answer the entire stay.

As guests what should we do?

I guess I am in the minority but it just disgusts me to see your animal on a hotel bed. Ugh.

@Dog Gone - I’m in the same boat but you can’t fault Ben for them allowing it. There are many people who are extremely allergic to pet dander. There is no way a hotel can remove it for the next guest. It’s ridiculous to offer it. It’s a dog. Leave it in a kennel.

It's so rare to have a window and natural light in a hotel bathroom. I love it. So that alone would be my top choice in WPB. Nice looking property.

Could you please include how much the pet feed are ...like $75.00 per night or per stay?
It would be really helpful. Thank you

I must have missed something or wasn’t paying attention, but $417 before tax? For one night? It looks like nice enough a property but seriously?

I agree with @Mine. The price and what the pictures show arent lining up.

I wish your review took price more into account. What makes this hotel worth $417 when you could probably find something identical for $150 within 2 miles?

Winston deserves all the treats!

Try Brazilian Court on the island. Very quaint and lush with greenery. Staff is exceptional in my experiences, but it can be pricey All around, but especially for food and drinks as it’s restaurant is Cafe Boulud. Very intimate setting, nice spa and secluded pool. I personally think a great place for date night or a staycation. Rooms are nice as well. Few minute walk to the beach or Worth Ave. I have seen rates at over 1,200 per night and as low as 199on time of year. Member of FHR as well. Peaceful and Beautiful. Especially a cocktail in their main courtyard and nice fountain with comfy furniture.