Review: Sheraton Pa...
 

Review: Sheraton Paris Airport (CDG)

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(@lucky)
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During my four trips across the Atlantic, I had a night at Paris Airport. I was arriving in EgyptAir’s 787 business class from Cairo in the early afternoon, and departing in Air France’s new 777 business class to New York early the following morning.

Continue reading: Review: Sheraton Paris Airport (CDG)

Share your questions, experiences, and thoughts below.


34 Replies
34 Replies
Diamond
(@larryinnyc)
Joined: 5 years ago

Member
Posts: 237

I find Europe to be much less precise with describing bed size, with "double" standing in for variously-sized beds. For that reason I think it would be a reader service if you reported the actual size of beds in each hotel room you review, especially when the listing says "double".


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(@FNT Delta Diamond)
Joined: 4 years ago

Posts: 1

I stayed there in December 2019. It was like taking a time machine back to a Sheraton from 1990s or early 2000s.

The club room was a dump. Almost no accessible electrical outlets and zero USB outlets anywhere, visibly worn and damaged furniture, etc.

It was easily 10 years overdue for a renovation.

If you look at TripAdvisor, the staff spend all of their time apologizing.

I don’t know how Marriott hasn’t de-flagged the Sheraton.


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Diamond
(@abidjan)
Joined: 5 years ago

Member
Posts: 353

I like the desk set-up in the room. Wish more airport hotels would do this when a view like this is possible.


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Diamond
(@scudder)
Joined: 5 years ago

Member
Posts: 363

CDG's Terminal 1 doesn't have "Retro touches" like it's a Jonny Rockets in an American mall. It's a historic design. The real deal.


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 Clem
(@clem)
Joined: 5 years ago

Member
Posts: 455

Terminal 1 gives me TWA terminal vibes! About the Sheraton, I stayed there a a couple of times and my impressions were similar. It's perfect for an overnight layover, so easy to get to especially when arriving/departing from T2, and it's certainly in dire need of an update but perfectly serviceable and comfortable. It's often a lot more expensive than the other hotels that are located within the CDGVal perimeter (like the Hilton), but if the price difference is not huge, def best to stay there. The rooms are also actually better than the Hilton, which is possibly one of the most drab non-US Hilton properties out there.


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 Bob
(@Bob)
Joined: 14 years ago

Posts: 286

Knowing Mr Ohayon owns this hotel (like the Intercontinental in Bordeaux) and has big trouble right now about financing his companies (like some Galeries Lafayette or Gap in France), I find your review great: I was maybe expecting less service or some sort of problems.
Good to see there is no impact yet about the troubles of his companies.


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 Malc
Diamond
(@malc)
Joined: 5 years ago

Member
Posts: 112

@Lucky -- It always amazes me, your ability to take photographs of places without people, so as not to compromise privacy. It's like a ghost town!


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(@ptahcha)
Joined: 18 years ago

Posts: 148

Looks like it hasn't changed from 2013, when we were forced to stay there for 2 nights due to IRROP over Christmas eve and Christmas day. This includes not pro-actively upgrading to a suite SPG Ambassador unless you asked, which they did, but only after asking.


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 Sam
(@Sam)
Joined: 14 years ago

Posts: 59

The CDG Sheraton needs both updating and basic repairs to the rooms I've stayed in. The restaurant prices are pretty crazy, even for an airport hotel-25 euros for a club sandwich with fries, 33 euros for an okay but not super breakfast buffet. But the convenience is great and worth tthe extra cost.

Someone mentioned the Hilton CDG-that place has really gone downhill in all respects.


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 Debo
(@debo)
Joined: 5 years ago

Member
Posts: 87

Allllllmost stayed here last year. Although I agree with Lucky about shuttles and taxis, there is a collection of hotels along the CDGVAL train route. And of course not as convenient as the in-terminal Sheraton, those hotels are a really short walk from the train stop and it's an easy ride over to Terminal 2. Two Ibis properties, a Novotel, Citizen M and the Hilton are all there. We ended up staying at one of the Ibis hotels. Rate was 1/3 of the Sheraton, so it just made the most sense.


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(@chasgoose)
Joined: 16 years ago

Posts: 467

Looks like it hasn’t changed since it appeared in Brian DePalma’s underrated 2002 gem Femme Fatale, starring Rebecca Romijn and Antonio Banderas.


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(@simmonad)
Joined: 7 years ago

Posts: 249

"in Europe, shuttles often aren’t free, and/or operate with limited hours". Paris seems to be by far the worst place for this. Often a shuttle will operate for just 2-3 hours in the morning and the same in the afternoon. Last time I transited CDG, I had to get a taxi to the hotel at 10pm or so. I managed to get the shuttle back the following morning and the traffic getting into Terminal 2 was horrendous!

On my trip next month, though, I've made sure that we stay in a hotel just a few steps from the CDGVAL station (Novotel - Sheraton was too expensive!)


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(@Cecil)
Joined: 4 years ago

Posts: 2

I love the convenience and the plane gazing. Great review. I'd add that if you want to stand any chance at having dinner in the restaurant, I've never been able to get in without a reservation a few days in advance.


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(@Roadbob)
Joined: 9 years ago

Posts: 4

Question- do you exit and re-enter security? Sounded like no Thanks


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(@Michael)
Joined: 9 years ago

Posts: 34

I stayed here with a free night award about 5 years ago. At that time the hallway carpeting on the guest room floors was threadbare. I had never before seen carpeting that worn out. Looks like they finally decided to replace it.


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(@Michael)
Joined: 9 years ago

Posts: 34

You do have to go through security. The hotel is landside, in front of the terminal.


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 BBK
Diamond
(@bbk)
Joined: 5 years ago

Member
Posts: 178

Yeah and its AWFUL


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 BBK
Diamond
(@bbk)
Joined: 5 years ago

Member
Posts: 178

Bottom line: it's still as awful as when I visited in 2016.. A true example of the direction of France overall, Never again. The only think I enjoyed where the runway views.


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 VKVK
(@VKVK)
Joined: 4 years ago

Posts: 1

And no mention of the mold that’s visible on every air vents in the room, in the lobby, above the reception desk…
Terrible food in the bistro.
Stayed once last year, never again.


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(@FNT Delta Diamond)
Joined: 12 years ago

Posts: 1301

This review should have been titled, "Sheraton CDG is a time machine to a Sheraton circa 1999"


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(@Edward)
Joined: 4 years ago

Posts: 1

If my flight out of CDG departs from Terminal 1, is Sheraton a good option to stay overnight ?


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(@Bubba)
Joined: 7 years ago

Posts: 101

Team Roissypole/CDG 3 here. CDGVAL runs to all terminals, prices are generally cheaper. Plane spotting isn't as cool, but possible. AF Corporate spotting is easy.
Citizen M: for when you want a room without speaking to a human being, and don't mind the shower being in the middle.
Ibis: the classic cheap place to stay in CDG. AF uses it for many IRROPS Pax. It's a little old, but it works and fits the purpose.
Ibis Styles: tries to be funky, basically an Ibis with some humoristic bits. Check-in is often understaffed, and the free breakfast is more of a multicultural food fight.
Novotel: supposedly mid-range. Closer to the taxiway, I think. Only spent one night here and was dead tired, so I slept. Also, they feature a couch in room that can be used by a child or similar.
Pullman: across from the Ibis Styles, same architecture. Rooms are designed for efficiency in working/toiletry. Not a fan of the scent of their products -- too much on the Axe side.
Full-service restaurant, but not necessarily efficient or that great. The bar is where you can observe EK FAs get their tea, and American businessmen order a 20-Euro glass of rum dumped into a coke.

Breakfast in all these places is probably catered by the same company that does the AF Lounge, which is where I take my croissant.
Did I miss any?


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Diamond
(@glenn-t)
Joined: 5 years ago

Member
Posts: 1213

The so-called afternoon tea and evening snacks look abominable!!
This is Paris, a world renowned gastranomic centre for god's sake, not Tblisi or Sarajevo!
The Sheraton wouldn't make my list for a CDG 2023 layover. Maybe 1999.


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(@Johnny K gold)
Joined: 4 years ago

Posts: 1

This Sheraton airport works out great for our traveling needs. We stay at this hotel on our arrival and departure into Europe.
We travel with bicycles and have bike bags which we leave in the Sheraton's storage room for the duration of the trip. We retrieve our bags and repack our bikes and stay here our night before departure.
We rent a vehicle at the airport. The rental car pickup is an easy walk from the hotel. we can drive up to the hotel entrance and pick up and drop off our bikes and luggage on our departure and return of our trip. Getting to the hotel via car is tricky, and needs a recon before attempting, but worth the effort.


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Diamond
(@randy-2)
Joined: 5 years ago

Member
Posts: 677

When I stay at Sheraton CDG, I usually check in (with AA) early then go back to hotel for breakfast and check out afterwards. Great location.


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 Gerg
(@Gerg)
Joined: 5 years ago

Posts: 2

Agree with comment about shuttles. They're free from Marriott and probably other cdg airport hotels but they're not convenient, fast or reliable. You'll stand outside waiting for an unpredictable shuttle that takes way longer than you expect and have to leave in the morning way earlier than you want. We very nearly missed our flight getting stuck in traffic in the morning.
That said taking the train to the other terminal and a very short walk there was a nice looking Pullman which is probably what I would do if I had to do it again.


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 PW
(@PW)
Joined: 4 years ago

Posts: 4

The Pullman (and an Ibis) is a one minute walk from the CDGVAL. This is our go to at CDG. I always compare the Pullman and Sheraton when booking, and the Pullman always wins on the value equation. If you are not a top tier Bonvoy member it's definitely worth exploring. Rooms are nice and fairly spacious. The restaurant is OK- limited menu and after a couple of weeks of French restaurants expectations can be high. I would recommend trying the Pullman if you haven't.


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Diamond
(@unhoeflich)
Joined: 5 years ago

Member
Posts: 32

I think Citizen M is great. Very nice staff, huge beds, and I appreciate the spacious shower. Also wonderful: tasty meals at decent prices. Lots of comfortable seating options around the lobby/food area. Worth the short walk from the Terminal 3 cdgval stop, I think.


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(@Peter Charron)
Joined: 3 years ago

Posts: 1

If coming from Paris, do I have to check in with my airline then go thru security to then access the Sheraton hotel?


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(@Kevin stahl)
Joined: 3 years ago

Posts: 1

The restaurant and bar food are excellent and highly recommended. Makes the stay in the airport that much better.


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 Rory
(@Rory)
Joined: 3 years ago

Posts: 1

Ive stayed at this hotel 6 times in the last 5 years. The hotel is getting long in the tooth and really in need of a complete renovation. The rooms are just OK and are tired as well. The staff is nice and the bistro has really good burgers (over $120 for 2 with drinks). It's the location that keeps me coming back. The walk to check in for Delta One is maybe 5 minutes. I just wish they would put some money into the property.


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(@Eliza Bennet)
Joined: 2 years ago

Posts: 1

The thing I love most about this hotel is the soundproofing. It’s the quietest hotel I have ever stayed in, which considering its location is amazing.

I was disappointed at my most recent stay to find that they have succumbed to the trend of having a fragrance pumped into the air in the lobby. This makes my skin itch, and has worse effects for many others. This fad must end!

On the other hand, the restaurant’s food is better than ever.


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 RD
(@RD)
Joined: 4 years ago

Posts: 3

Have you been too Tblisi or Sarajevo? You're much more likely to get great club lounges in Eastern Europe and than in Paris...


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(@RockD)
Joined: 7 years ago

Posts: 11

Staying at a club level room tonight 421, the place is exactly as you describe, great views. The bed is excellent. Actually like the room layout and they have USB plugins so it's not the 1990s. Really like the Lavazza coffee for the in-room Keurig, and everyone was super friendly. There's quite a few restaurants nearby different floors and even a Marks and Spencer convenient store with a lot of ready to eat really tasty food and wines. It's like being in a small suburb of Paris. This is better than the Hilton and if you're flying back to the States the location cannot be beat.


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