In this post I wanted to take a look at Homes & Villas by Marriott International, which is an initiative that Marriott launched back in 2019. Is there any value to booking your home rentals this way?
Continue reading: Homes & Villas By Marriott: How To Earn, Redeem Points
Share your questions, experiences, and thoughts below.
Would booking/staying at a property through Marriott give one an additional avenue of recourse if there's an issue? It might also be helpful in a foreign country where one doesn't speak the language? Hopefully neither of those are needed, but peace of mind might be worth it in some scenarios.
It didn't get us any help at a property on Maui. Multiple problems and all Marriott could do was call like we were. The problems weren't resolved and all we got for the trouble was fewer points than one night cost. Marriott had no teeth with either the local Maui property management company or the condo owner. Buyer beware!
I should also say that it's not likely that I'll rent from them every again, this was a very bad experience for us
@N515CR ....there is no such thing as "peace of mind" when it comes to Marriott. CMON' MAN.
Tried it 2 years ago
Property was a mess when we got there and the managing agent was horrible- they wound up comping 1/2 of the stay
never again
There are other revenue sources that the hotel groups are getting into such as the cruises and such as having different level of properties that do not give the same benefits (e.g. Ritz Carlton Reserve vs Ritz Carlton). The big problem is basically the operators are pushing most or all of the commission down to the customer. Perhaps the savings is less if you take into account the Marriott loyalty benefits but still it is not small. Further, as others commented about poor experiences upon arrival. That makes a big difference compared to a hotel.