For anyone interested,
Just received the below yesterday (9/18) from Air Berlin for our October 7th flights from BOS - DUS - Milan roundtrip Business class tickets (returning on Oct 14th). If anyone has any tips, greatly appreciated.
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Dear passenger,
Unfortunately, the flight you booked will not operate. We apologize for any inconvenience.
We regret we are unable to offer you a suitable alternative for your service.
If you bought your ticket on or after August 15th 2017 on airberlin.com, you will automatically be refunded the full ticket price to the form of payment on file. For the refund, you will receive a cancellation invoice.
For tickets bought before August 15th 2017, reimbursement is not possible for insolvency reasons. In this case, however, you may submit your claim for reimbursement of the ticket price to be included in the insolvency table after the opening of the insolvency proceedings. You will automatically and unsolicitedly receive a form with further information after the opening of the insolvency proceedings. You will find further information on airberlin.com and in particular in the FAQ section published there.
We once again wish to apologize for any inconvenience caused by the cancellation of your flight.