Review: ANA Business Lounge Tokyo Haneda Airport

Sorry off-topic, but have you changed your website? Now the pictures will only load when I scroll, which is really annoying. Is anyone else facing the same issue or only me?

Cheers

That lounge has a bit of a Black Mirror vibe.

When you shower in these lounges, do you just shower bare feet or do you wear flip flops? How clean are the floors?

Looks very similar to the ANA lounge in Narita but with windows.

Would a United Club member flying on a Star Alliance economy ticket be eligible, or would you need Star Alliance gold?

Do you guys prefer Japan Airlines First class lounges or ANA?

@Mark

According to Star Alliance's website:

"As holder of an eligible Paid Lounge Membership, you have access to any Star Alliance member airline’s Business Class Lounge* at the airport where your flight departs. Eligible paid memberships are United Club and Air Canada Maple Leaf Club – Worldwide."

@FMLAX - Totally agree, hopefully the black/gray/white/stainless steel finishes look less clinical in person. Really cold and hard looking in pictures.

The most unique aspect of this lounge is the $400 dyson supersonic hair drier.

The scrambled eggs look absolutely horrific...

One of my favorite lounges. It is excellent.

Communal tables in lounges is an awful, awful trend.

I found this lounge to be stylish with great food, cold Asahi and not too busy before an evening departure. As a solo traveler, I prefer the long table seating to small tables or grouped lounge chairs.

To respond to Ben’s concerns over capacity issues, ANA is adding international capacity at Haneda T2 in March. Star Alliance partner flights would still use T3 (being rebranded from the current “International” name in March), but since lots of NH capacity is leaving T3, that should alleviate pressure on the existing lounges in that terminal.

This lounge gets crazy busy. Definitely a bette rooftop to find somewhere else in the terminal to sit. if faced with this lounge I’d probably choose to go through security as late as possible. There are some good landside dining options at Haneda. My favourite is Tempura Tenmasa shop in the Haneda ANA domestic terminal. A branch of a famous Maranouchi tempura shop. It gets a 3.64 in Tabelog which is no slouch for an airport restaurant.

It is so strange to see this lounge with nobody inside! It has always been at least 70% full when I've been there., but I've always gotten a seat.

Along with the noodle bar, the other highlight here is the beer machine (pictured above). You load a chilled pint glass from the fridge, and push the button. The machine tilts the glass, dispenses the beer, then re-levels the glass before spurting out a dollop of beer foam on top. Nothing like being served by a robot!

That lounge is empty and nothing like when I was there. Finally found a seat at the back where the sofas with the TV is. Didn't eat anything as I was coughing a lot. The showers were fully booked. It was not hot and unbearable like the Air China Business Class lounge in Beijing. Though loved the food at Beijing.

Don't usually have the privilege to visit lounges so was quite happy to find a nice quiet place to sit in the general seating areas at both these airports after spending minimal time at the lounges

Slightly off topic, but other than maybe Cathay Pacific's The Pier lounge in HKG, I find the lounges in Asia to be meh (unlike Asian hotels and even airline hard products). Not sure why, but they just are.

Case in point, I was just flying JAL out of Narita and went to both of their first class lounges and was totally underwhelmed. Blah design, mediocre food (yes, there's a sushi bar but it's churning out three simple types of negiri that seemed similar to what I'd find at Whole Foods, nothing special), nothing that felt particularly first class. In particular, there isn't even a bar, just a few bottles of self-serve booze. To me, at least in a first class lounge (as opposed to business class), you should be able to order a proper cocktail like a Manhattan. The JAL first class lounge didn't even have bourbon nor vermouth. Yawn.

@Debbie

This is the same for me too. It's really annoying as I usually load an article to read on the tube, but when there's no signal I don't get the pictures. The Points Guy does the same thing too

Wasn't a fan of this lounge. Food was particularly disappointing, and limited range of drinks.

I would gladly spend time in this lounge than any US or European airlines' lounge!
You forgot to mention there is a self serve sake bar there.

@Scott - that is pretty much a cultural difference. Asian people are not that fond of bar settings, particularly for business travelers that use these lounges most frequently. As far as I know they usually find the necessity of having a full bar to be confusing.

In my experience, most smaller Japanese restaurants have uncomfortable communal seating, so I'm not surprised it's like that in the lounge here.
As someone mentioned, Asian lounges are missing some things, although at least in Mumbai there's a bar, two in fact, although that lounge is owned by the airport. That said, there's also a horrible lounge in the basement here, which you don't want to visit. Singapore airlines has horrible lounges imho. Thai's lounges are insanely overcrowded. EVA is ok, but not very exciting food options, but good ice cream. Cathay are usually quite nice, but it really varies, for example in Penang they have a horrible lounge and the priority pass lounge is much nicer there.
Asiana had pretty meh food offerings, but a huge lounge, which is quite crowded.

@Matt - As this is Japan there will be bathroom slippers. No respectable Japanese person would go into a bathroom without them.

@Ed - Have you tried Katsusen? Very nice tonkatsu restaurants imho.

I accessed this lounge as a star alliance gold member on a recent trip from BNE to MAN. The lounge was excellent, food really good and the highlight is the beer machine that automatically pours the perfect beer - ha! Just what you need when flying to MAN via FRA ......

Visiting the lounge next month. It doesn't sound like there's any kind of snooze zones / relaxation or nap areas?

I have a ticket booked on swiss F flying into Narita and then a J ticket on ANA out of Haneda about 12 hours later. Anyone help shed light on which lounges I can use (arrival and departure) at each airport? I was hoping to take a shower at Narita in the lounge but can’t determine if I will have access. Also, at Haneda, am I considered F or J class as the change in airport is not a stop over or an open jaw. Any help and recommendations on which lounges to use would be greatly appreciated.

Very poor lounge, where I (unfortunately) have a six hour connection BKK-HND-SFO-DEN. Shower seemed like a good idea, and I was directed to a machine to register. It informed me that I was 37th in line! This is at 10:00n AM. Many hard and uncomfortable seats in the main lounge area. Overcrowded. Bland. Quite limited food choices. Right at the bottom of the lounge quality list, and I've been in many, many all around the world (128 countries visited so far)

Correct. Forget snoozing at this lounge.

I visited this lounge a few years ago for a night flight out and was not impressed at all. You would think being a flagship lounge that it would be more memorable. It's a big space but it was very crowded and the buffet area was tight. I did like the row of bar seating facing the runway and the sake station was fun and the noodle bar was better than the buffet food. That said, the crowd made it an uncomfortable space to relax and wait for your flight. I used the shower facility and there was no air ventilation in the room and I was perspiring profusely as I was leaving the room. I learned that this is now also a Priority Pass lounge which surely will make the experience even less pleasant. I was excited that they opened a new lounge in T2 but it's temporarily closed due to COVID-19. I can only hope that it reopens by the time I have a 4-hour layover in late November.

The biggest problem? You can't work in the lounge. Any Zoom or mobile calls must be taken in one of four "phone booths" which are just stand-up spaces (no chairs, only one even has a desk area). It's absolutely insane. they will literally come and tell you to move to the "phone area" if you're trying to do a meeting. Food is wacky and abysmal.

I am currently at the HND lounge the service is excellent and the selection of food and beverage is limited.

Can Xbritish Airways business class passengers get access to the Hamada ANA lounge?

Maybe they need more phone booths and meeting rooms, but overall I think that’s a great policy. I really value peace and quiet in the lounge and people should be taking calls in a more private place.