JetBlue Reduces Del...
 

JetBlue Reduces Delay Compensation

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(@lucky)
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In the US we don't have especially robust consumer protection laws when it comes to airlines. For example, in Europe you have EU261, where airlines have to pay passengers up to 600EUR in cash compensation for flight delays. In the US there are no circumstances under which airlines are legally required to provide cash compensation…

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8 Replies
8 Replies
 Ole
(@Ole)
Joined: 12 years ago

Posts: 97

Wow that's bad. In comparison SAS offers flight credits as well. When I was delayed 5 hrs between New York and Oslo I got the choice between €600, 60000 miles or a €1200 travel voucher. That is 8x the amount of JetBlue.


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Gold
(@mkldh)
Joined: 5 years ago

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Posts: 0

@Ole - As Lucky has explained, SAS and other European carriers' generosity comes from government regulations called EU 261.


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 John
(@John)
Joined: 7 years ago

Posts: 81

Qatar Airways offers a $1000 delay if your flight is delayed for more than an hour.

Just joking. They don't. It's a terrible airline. Fly Emirates instead.


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(@lukas-2)
Joined: 5 years ago

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Posts: 0

EU261 really is one of the best (or perhaps only...) perks to live in the EU. Last year, I got more than 4000 USD in flight delay compensation from SAS and Turkish, without having to fight at all.


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(@alonzo)
Joined: 5 years ago

Posts: 863

I have received credits of $100 and $50 the past 2 times I flew Jetblue Mint to both Costa Rica and Barbados in 2019. And the delays were around an hour. The email with the credit hits your inbox as soon as you land.


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(@Corey Sacken)
Joined: 10 years ago

Posts: 106

Us airlines are allowed to punish and abuse passengers with basically no risk. Just a damn joke.


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(@fortytwo)
Joined: 5 years ago

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Posts: 0

@Lukas
Ah nice - that's the ideal case, though. You still have airlines like Swiss that like to think that EU261 doesn't exist - you really need to fight them to get stuff done


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Diamond
(@charlie-3)
Joined: 5 years ago

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@Lukas @FortyTwo
Yes, EU261 is really good, but the problem is that there’s no enforcement mechanism, so if the airline denies your totally valid claim, you need to lawyer up and sue... Which of course decreases the compensation amount.


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