IHG Rolls Out Free ...
 

IHG Rolls Out Free Points Transfers Between Accounts, With A Catch

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(@lucky)
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Among major hotel groups, Hilton Honors, Marriott Bonvoy, and World of Hyatt, all let you transfer points to other members at no cost, with some limitations. This is an area where IHG One Rewards has historically lagged, though that’s finally changing.

Continue reading: IHG Rolls Out Free Points Transfers Between Accounts, With A Catch

Share your questions, experiences, and thoughts below.


36 Replies
36 Replies
(@Preacher)
Joined: 14 years ago

Posts: 29

One of our family members just joined IHG Business Rewards now and it’s not showing a free point transfer. They’ve had their regular IHG account open for years. Do you think he will need to wait for his Business Rewards account to be 30 days old too?


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(@beachfan)
Joined: 16 years ago

Posts: 913

I signed my wife up to the business rewards program, it shows as "accepted" in her profile, but it still wants to charge. Maybe because it's not the 6th yet?

Thanks for the tip!! I am ambassador, was going to buy ambassador just for our stays using her points but now, no need.


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(@Shane)
Joined: 13 years ago

Posts: 5

If you have the Premier card (for years now)...Can you cancel the premier card, wait "XX" amount of days and then reapply and get the bonus again?


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(@Obelix)
Joined: 3 years ago

Posts: 1

Hi, I am a Diamond member and signed in for the transfer but this doesn't seem to work since it still wants to charge me


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 SG
(@SG)
Joined: 5 years ago

Posts: 3

December 6 - still not working for Business Rewards - wants $5 per 1000 to transfer.


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40393

@ SG -- Have you been a Business Rewards member for at least 30 days, and have all accounts involved been open for at least 30 days?


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Admin
(@lucky)
Joined: 13 years ago

Member
Posts: 40393

@ Obelix -- Hmm, is the account you're transferring to at least 30 days old?


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(@Jacob)
Joined: 3 years ago

Posts: 1

Tried today as well. All of my accounts are old but they have been upgraded to Business for less than 30 days. It tried to charge me, so I called IHG one rewards to ask. Both people on the phone said they have no knowledge of a new fee-free transfer policy for either Business or Diamond members, and they have no directive from IHG with any information regarding that. Sounds like it’s not really being implemented, or at least not made known to their employees and call center people at the one rewards program


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 Sam
(@Sam)
Joined: 3 years ago

Posts: 1

Tried today. Signed up for business rewards and then tried to transfer points. It still tried to charge me. It isn’t working.


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(@iamhere)
Joined: 10 years ago

Posts: 1892

Looks like they are trying not to encourage it. I wonder why others like Marriott limit it to 100,000 points per year.


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 Jane
(@Jane)
Joined: 7 years ago

Posts: 9

Same here. I am a diamond member and business rewards member. I got the email from IHG about this promotion. I tried to transfer my husband's points (Platinum) to my account. I still see fees. I am in contact with business rewards desk, and are waiting for their confirmation. Apparently, agents at the business rewards do not seem to aware of this promotion.


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 Jane
(@Jane)
Joined: 7 years ago

Posts: 9

Ben, I am a silent follower for a long time, and enjoy your blog very much. Thank you. Jane again re: points transfer. A business rewards agent reached out to me again. We went thought together, same results. Fees not waived. Another point. It appears 50K points max transfer limit from my husband's account (Platinum and business rewards member) to my account. Not 500K. Let's wait and see. Time will tell....


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 SG
(@SG)
Joined: 5 years ago

Posts: 3

Account open for years, just signed up for Business Rewards when free transfer news came out.


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(@Gary Oreman)
Joined: 7 years ago

Posts: 7

I have spent hour on the phone with IHG over the past two days.

No one that I have taken with (at least 8 people including supervisors) are aware of the no fee transfer of point program.. I do understand that it only applies to Dimond and Business award members.

Can you provide IHG source for the information that was posted on your site.


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 Jane
(@Jane)
Joined: 7 years ago

Posts: 9

I would very much appreciate if someone provide IHG source for the information that was posted on this site. I and my husband have been Business reward members for years.


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(@Gary Oreman)
Joined: 7 years ago

Posts: 7

Why are you silent on all the posts. All we are asking for is a source for your article. You will lose your credibility by not commenting...


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(@Gary Oreman)
Joined: 7 years ago

Posts: 7

Jane, it appears you are going through the same frustration as me. I have spent hours on the phone with IHG on this subject and have not found anyone in the organization that can verify this article as being correct. I will contact you if I get satisfaction please do the same for me...


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 Jane
(@Jane)
Joined: 7 years ago

Posts: 9

Gary, I requested the last agent to escalate the issue. I will inform you if I hear anything from IHG business rewards desk. Jane


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(@David)
Joined: 15 years ago

Posts: 7

I can confirm that my Diamond account does seem to show the ability to transfer at no cost (note I have not executed a transfer). However, accounts in our organization that are business rewards members, but only have platinum status, still seem to be being charged to transfer points (note we did not attempt an actual transfer here either but it does show a charge).

Final caveat: The account we looked at which was for a "business rewards member" only (not Diamond) only joined the business rewards program earlier today. I can imagine a scenario in which it takes a few days for IHG to notify points.com and that it may work later. Even points purchases take some time through points.com.


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(@David)
Joined: 15 years ago

Posts: 7

I am also a Diamond. Points transfer show a charge when I initiate from within my IHG account. However, when I use the link embedded in the article it shows transfers with no charge (note I didn't complete the transfer and so I can't confirm what actually happens).

We tried this with a Business Rewards member (non-Diamond) and it still showed the charge, even using the link in the article.


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(@Tonei Glavinic)
Joined: 11 years ago

Posts: 12

it's in the Points.com T&Cs for IHG purchases and transfers: https://storefront.points.com/IHG-rewards-club/en-US/terms-and-conditions (search for Diamond).

That said, it's not working for me, either on my own Diamond account which has been enrolled in Business Rewards for years, or on another account which I enrolled in Business Rewards when this deal was announced last week.


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(@Gary Oreman)
Joined: 7 years ago

Posts: 7

I tried both Dimond and Business Rewards.. They both are still charging fees to transfer points...


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(@Gary Oreman)
Joined: 7 years ago

Posts: 7

Would you be kind enough to post the email you received from IHG about this promotion???


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 JP
(@JP)
Joined: 3 years ago

Posts: 1

It doesn't seem like it is working. I am a Platinum Elite member however, I joined the Business Rewards per the author's instructions 5 days ago. I tried transferring right away but it was still charging me so I waited 5 days, thinking I might need a few days to get the Business Rewards membership to take effect. I tried it just now (5 days later) and it is still charging $5 per 1,000 points transferred. Also, there is still 5,000 points limit to transfer. Any clarification on how to properly do this please?


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(@Gary Oreman)
Joined: 7 years ago

Posts: 7

Still not working... Also have not received a reply from IHG... ????


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(@Shannon and Sergio @ScrewTheAverage)
Joined: 3 years ago

Posts: 1

Unless we're mistaken, you have to wait 30 days after signup.

Safe travels!


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(@MandN)
Joined: 3 years ago

Posts: 1

Not working as of 12-22. Had IHG account for many years. Been a Business Rewards member for several years, Diamond member for almost a year. First tried from within my account today. Didn't work. I then read someone post that it will work if you use the link provided in this article. Okay..so tried that. Didn't work either. So, basically, it ain't working.


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(@Steve)
Joined: 17 years ago

Posts: 482

IHG agent who seemed to be aware that this information was being circulated asked me whether I received an email regarding no fee transfers from IHG. She said if I did they would honor it but not otherwise.


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 anon
(@anon)
Joined: 3 years ago

Posts: 1

it actually works

log in > go to My Account (name + point balance > click POINTS (same line as My Account) > scroll down to "Buy, gift, or transfer points" > choose "Transfer your own points" > redirect to another site & log in > proceed to fill in recipient's details and left side should show blank for "Total Charge"


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(@Kevin M)
Joined: 9 years ago

Posts: 23

Data point: I’ve now had Business Rewards over 30 days, and I still can’t do free transfers.

Two separate IHG agents have said over email that you have to be a Diamond **and** a member of Business Rewards to do the free transfers.


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 wuma
(@wuma)
Joined: 3 years ago

Posts: 3

P2 signed up for IHG Biz program 18 Dec 2023 and P2 is Platinum
P1 is Diamond + Biz

Try to transfer points after 30 days from P2 to P1, still have fee.
Try it this weekend (2/4) again no fee show up on P2 account, so start the transfer of 160K.

160K deposited to P1 account without any fee


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 wuma
(@wuma)
Joined: 3 years ago

Posts: 3

A side note I never call any agent and just wait out for thing to work.
In my opinion calling an agent is the worst thing. Just try then wait.

If it doesn't work on your account just move on it is probably a targeted offer.

As for email P1 did receive an "free transfer" email because of Diamond
P2 never receive"free transfer" email


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(@Sad IHG Customer)
Joined: 3 years ago

Posts: 1

Not working for me either. It's been way over 30 days and I can't do free transfers.


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 wuma
(@wuma)
Joined: 3 years ago

Posts: 3

I posted the same info at flyertalk under username "tling" and people seem to able to take advantage of at least 2 people said they now able to transfer


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 Amy
(@Amy)
Joined: 5 years ago

Posts: 3

Mine still showed a charge! What went wrong. Opened biz acct a few days ago. Do I have to wait longer?


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 TJ
(@TJ)
Joined: 11 years ago

Posts: 6

worked great (as of September 2024) - thank you!


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