Marriott Introducin...
 

Marriott Introducing Luxury All Inclusive Resorts

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In case you were worried that Marriott didn't already have enough brands and concepts, there's good news -- there's more on the way! Marriott has announced that they're launching an all-inclusive platform, giving their 133 million Marriott Bonvoy members new options for earning and redeeming points. To kick this off, Marriott has signed management contracts…

Continue reading: Marriott Introducing Luxury All Inclusive Resorts

Share your questions, experiences, and thoughts below.


28 Replies
28 Replies
 AK
(@AK)
Joined: 8 years ago

Posts: 4

SO you will pay for an all inclusive holiday, and at check-in, will they ask for an additional resort fee?


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(@dhowarth1)
Joined: 5 years ago

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Posts: 0

I usually do all-inclusive when I do Mexico or the Caribbean. My last one was El Dorado Royal in Playa Del Carmen. When I'm staying a week or so I like the idea of eating when I want, and drinking whenever and not having to worry about cash. But some are much better than others. I do think the companies that focus on all inclusive vacations do it better than the large chains.

FYI I worked for Club Med early in my career in their North American Sales offices.


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Gold
(@dselby)
Joined: 5 years ago

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Posts: 184

As AIs are in other countries, I prefer them to be non Marriott/Hyatt/Hilton branded. Loyalty perks are typically minimal or non-existent. Customers are more likely to complain as it’s “The Marriott” and they’re Unobtanium - all chill is gone. The last thing I want to see on my Mexican vacation is Hilton or Bonvoy branding. Hilton took over The Royal in Playa del Carmen and it’s been nothing but awful downgrades


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 Jim
(@Jim)
Joined: 7 years ago

Posts: 1

How much will the resort fee be?


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(@mipo777)
Joined: 5 years ago

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Posts: 0

I enjoy a good AI every now and then when I just want a beach vacation. The catch is always the quality of the food & drink. I'll be very interested to see if Marriott can match the quality that one would expect from those brands and at what price point. The reality is though that in those markets, Riviera Maya specifically, you almost have to be an AI to stay competitive in that market.


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 mike
(@mike)
Joined: 14 years ago

Posts: 89

The Westin Golf Resort & Spa, Playa Conchal in Costa Rica is an All-Inclusive Resort...so all major brands have it...


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(@dakine)
Joined: 5 years ago

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Posts: 0

Single best way to use Citi Prestige 4th night here. Get them to pay for one day of your meals and earn points on all. We will see if it works going forward.


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 PH
(@PH)
Joined: 8 years ago

Posts: 15

I fail to see how this is a new concept. We stayed at Westin Playa Conchal about a year ago (after it was already part of Marriott), and the resort is all-inclusive (including all meals, alcoholic beverages and most activities). All in all the food we were served was delicious (dinners were served at our table rather than making us stand in a buffet line, though lunch/breakfast was traditional buffet but still great), the bar staff at the pool did a great job of keeping our cups full of booze, we had an amazing experience there and would love to go back again in the future.


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 Pam
(@pam-2)
Joined: 5 years ago

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Hotel Punta Islita in Costa Rica’s (Autograph Collection) rates include daily breakfast & free activities and experiences like zip-lining, horseback riding, cooking lessons, etc.


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(@s-ray)
Joined: 5 years ago

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Posts: 0

The Westin Cancun and Costa Rica has had an all inclusive rate for years (all though it's optional), so they've had the concept for some properties for some time now. Interesting why they don't add the rate to more of their other existing resorts instead of building all new ones.


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(@FNT Delta Diamond)
Joined: 12 years ago

Posts: 95

So what’s the point of elite status (and free breakfast!) to say nothing of the up-charge for non-complimentary club lounges at resorts if everything is included?


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(@AMPfromBNA)
Joined: 11 years ago

Posts: 46

They must be looking at the Hyatt Ziva/Zilara model and see something that’s working.

By the time Marriott stands up these properties, Hyatt will likely have double the properties if they maintain the growth rate.


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 Rob
(@Rob)
Joined: 9 years ago

Posts: 76

I love the Sandals all inclusives. Especially the newer ones like Barbados, where you have access to ~20 solid restaurants, great rooms, pools, ocean, etc (and even bowling). They even include free scuba diving among other things. Liquor is pretty solid as well. Lower end AI? I could pass. Club Med would be at the lower end of the AI scheme.


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 EZB
(@EZB)
Joined: 9 years ago

Posts: 19

As somebody with dietary restrictions who also does not drink, I find all-inclusive properties a huge waste of money. For many people though, there is value.


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(@mjgold)
Joined: 5 years ago

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Posts: 0

@Lucky does the Al Maha stay not count as an all-inclusive?


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Diamond
(@lukas-3)
Joined: 5 years ago

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Posts: 341

@Michael, that's what I was thinking too. An absolutely AMAZING experience from the beginning to the end.


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(@fellowtraveller)
Joined: 5 years ago

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Posts: 0

Given my pedestrian tastes, the Hyatt Ziva in Cabo , with the Prestige 4th night free (including tax since they have no way of separating it out) has been a good choice. They have a lounge for
elites that has bottles of real liquor , as opposed to the stuff at the bars.
This Ziva is also good with upgrades, and it's cheap enough that half the time I'll eat outside the hotel but use room service in the middle of the night.

Sad to see the Prestige deal go. The double tier credit right now is helpful to get status re-upped.


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 JCL
(@jcl)
Joined: 5 years ago

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I've stayed at The Royal at Playa del Carmen in one of their presidential suites. This hotel has 9 restaurants on site that is all inclusive! Looking forward to seeing what Marriott has to offer since going to Mexico is all about an all inclusive resort!


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 John
(@John)
Joined: 12 years ago

Posts: 225

Genius!

The issue with Ziva and Zilara is having one price point. Doing some research, Cancun and DR AIs can run from $200 to +1,000 a night. Z&Z’s run $600ish. So mid range.

And while I had a great time at the Ziva and Zilara Cancun, I’d be willing to pay +$100 more per night for better food.

The Marriott concept will offer multiple price points. You want a quick beach getaway for a reasonable price - Marriott All Inclusive. You and your spouse want to do something a little nicer for a special occasion - Ritz All Inclusive.


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 John
(@John)
Joined: 7 years ago

Posts: 1

So what’s the point of elite status (and free breakfast!) to say nothing of the up-charge for non-complimentary club lounges at resorts if everything is included?

If you staying enough to have elite status then the primary point is having enough points to stay for a few days for free. Free including all you can eat and drink. Sure you can go to non AI properties and get free nights and free breakfast but then after a few days you have a few grand in F&B charges. And while that can be amazing, sometimes you just want a few days on a beach where you don’t want to worry how much anything costs.

Alternatively it looks like they are offering elites room upgrades, premium f&b and free spa services. So that adds value as well.


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(@Mr Brightside)
Joined: 12 years ago

Posts: 80

Hi Lucky,

This post was so easy to read because you dived straight into the new content, without first rehashing Marriott's existing offerings and giving background that people familiar with have to skim over. I recall other journalists commenting on this before, and suggesting that you summarize the new thing that you're writing about at the start of every post, instead of hiding it somewhere down the middle.

Thank you!


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(@True All Inclusive matters)
Joined: 7 years ago

Posts: 2

@Lucky: You just need to go to the right level for (true) All inclusive to be appealing. Just wait for your upcoming stay at Singita.

All inclusive should really mean ALL inclusive. So including all excursions, laundry, minibar etc. It‘s one of the things that make Singita so amazing!

Also the lack thereof is one of the major reasons why Aman for my taste can never be the worlds best hotels. When they try to upsell you outrageously priced excursions - like an 800$ picknick lunch - at breakfast, they ruin the experience.


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(@Levy Flight)
Joined: 15 years ago

Posts: 186

All inclusive brings nothing to the local economy. Skip and go to a local hotel and enjoy the culture.


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(@dc-phlyer)
Joined: 5 years ago

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Posts: 0

Contrary to how it’s being portrayed in their press releases and the media, this is not something Marriott initially wanted. Current hotel owners in asked Marriott to create an all inclusive brand, and Marriott considered that first (because the company hates disappointing its owners, but not so much customers). But they didn’t want a new brand and they decided not to rededicate an existing brand to just all inclusive so this was the compromise to avoid the hotels going to another brand.

This is entirely driven by the development team, like everything in the company.


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 KR
(@KR)
Joined: 7 years ago

Posts: 1

HI, I stayed at Hyatt Ziva Cancun with family recently and was blown overall by AI experience that it offered and in addition, the service at this property was also remarkable. The fact that the family could have fantastic time without having to break the bank was notable. Also, my observation was that AI experience at beach properties will be handy, since families will end up spending more time at the resort and can enjoy facilities in entirety.

I was exactly wondering then as to why Marriott or Hilton don't seem to have enough AI properties in their portfolio. This inclusion of AI properties by Marriott will be welcome addition.


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(@Carter O Keith)
Joined: 7 years ago

Posts: 1

Just got back from the Westin Costa Rica all inclusive. Was great, and no resort fees. I paid with points and no charges upon check out! Now golf was extra, zip lining extra, etc. but that was expected. And as Marriott titanium member, the upgrade was incredible. Presidential Suite was fantastic!


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(@benjamin_n)
Joined: 5 years ago

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Posts: 0

My idea of an AI is when Aman has offers that throw in meals, transport, spa and cocktails.

Most other AI's are designed to keep you there, keep you away from any real culture of where you're visiting and keep you drunk. Meh.

Sandals are overpriced garbage. The 'shuck and jive' mentality of some of their resorts makes me cringe.


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 Jane
(@Jane)
Joined: 5 years ago

Posts: 1

My kids prefer all inclusive! Now that they are adults, this opens a new world of using my points and enjoying my kids. Grateful for these additions.


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