The major hotel groups have been putting a lot of effort into getting you to book directly with them rather than through online travel agencies like Orbitz, Expedia, etc. That's because they have to pay a commission of 10% (or sometimes more) when you book elsewhere, which they don't have to pay when you book…
Continue reading: Hyatt Improves Best Rate Guarantee Policy
Share your questions, experiences, and thoughts below.
A ton of the hotels hyatt recently brought into their group are much cheaper when booking at the hotel's website directly rather than hyatt's. Are these rates eligible for price match, too?
Just earned a $50 gift card in a price match. Would have much preferred 5k points. Oh well... at least it’s proof that these guarantees are possible to redeem if you track prices closely.
Thanks for this - Priceline had my hotel SKUed up for a whole *$1* less than Hyatt.com's AAA rate (before taxes and fees). I elected to take 20% off my next stay, though I'm not too hopeful the request will be granted as I am but a lowly ~Explorist~. >.>
Actually, after reading the T&C, seems my timing window's closed, and the AAA Rate, even though it's roughly equal to Priceline's *normal* rate are going to be the nails. Oh well, worth a shot. vOv
I just booked a room at a Hilton and price matched it. I got 25% off and in the process of booking a second room for the same rate.
I could accept if SLH did not have the full price match guarantee... I would ne happy with a not getting totally ripped off pledge. The cash spreads from OTAs on those are just stupid. They seem to be only good for points, which I guess is something.
My theory is that they are offering a nominal resort credit to the orbitz and Expedia’s of the world so when you attempt to invoke this “Guarantee” it is not applicable because it is not apples-to-apples. I battled this and lost, just last month. I wouldn’t get too excited.
SLH are not Hyatt owned or managed, so no they never no control over their rates and with guarantee them
Didn't they have a percentage off before? I thought they went to "price match" somewhat recently. Glad it was temporary.
I've found them to be resistant to approve, but that's the state of affairs on these "guarantees."