Review: Hilton Garden Inn Heathrow Terminal 2

I stayed there shortly after it opened and overall had a good experience. The room was nice, like you mentioned, the soundproofing was great, and I found the bed comfortable. Good WiFi too. My only minor complaint was the restaurant. I felt it could use some more options, the food was fine, but really unremarkable, and the service was a bit off - I finally gave up on getting dessert when I couldn't get my waiter to come over.

I would definitely recommend it, the convenience cannot be beat, and it's a nice hotel. When my flight was canceled the next morning (sigh) it was much easier to walk over and rebook than deal with phone wait times.

What if he said, “are you taking pictures of something unsatisfactory? If so, I’d like to know so I can remedy whatever it is.”

Would that be better?

There is also a HI Express, which shares the facilities with a Crowne Plaza I believe that´s connected to T4. Just for completeness.

Hey Lucky. Just wanted to say although these reviews don't drive much traffic, as your most loyal readers we love seeing so many trip reports and appreciate the speed you're publishing at the moment. Thank you and keep going!

$180US for a modern hotel and room, connected to the terminal, is more than a fair price. I don’t think there’s much a premium on that rate.

Lucky, nice review - I’ll probably stay their next summer as I have a Heathrow overnight on a trip. Also enjoying latest round of product reviews!

It's a 15-minute fast walk to T3.
From Hilton Paddington it's 3 min to train + 15 minute train ride + 10 minutes to the check-in counter.
Staying in HGI you don't have to think about train times, it's fresher, cleaner and more modern.

You don't have to give any explanation about why you are taking pictures.

The only answer in a free country would be: Because I want.

Ben, when you are giving explanations to the security guard you are just letting him believe he is right about it, and he will continue doing that to another and another and another guest.

You are a hotel guest and you don't have to lie or give any explanation about why you take photos.

I think 180 is a lot of money for a limited service hotel
as I have stayed in 4 and 5 star for 200 plenty of times
So they are def getting some kind of premium for a 2 to 3 star property by being in the terminal
It would have been nice to see if the breakfast was any good but nice review otherwise
Def a cut above most tired US based Garden Inns

@Paul

Britain a free country?!? What have you smoked? It's one of the most regulated countries that you can find. Internet & Media censorship that rivals the worst dictatorships...

@Max

Oh my days!!

We can't even take pictures of the corn flakes from the hotel breakfast anymore!

@Max "Internet & Media censorship that rivals the worst dictatorships…". What are you on about? I dare you to say that to North Korean slaves or even the Chinese 🙂

That room is depressingly awful. The wall colour is dreary, there's no pictures. It looks like a waiting room.
And sorry, but I think that if you are going to post a review, it should also include a full restaurant review as well. At the very least, photos of a buffet (if offered) would be appreciated. Otherwise, its just half a review.

I'm not here to start a debate or anything. But, people confuse their basic rights they have in their home, public and private places.

The hotel is privately owned. They can set all kinds of rules. Including no photographs, as many malls also do. And they have the right to ask about them.

Law enforcement and security personnel if warranted, by any suspicious behavior or even the time of the day the incident occurred will certainly conduct an inquiry if "they" believe it falls under their umbrella of suspicious activity. For each officer, it's "their" personal perception. Good to see you went with the flow.

It seems like a good option at Heathrow so thanks for the review. I always wonder though why a hotel or a guest considers a room to be upgraded when it's just bigger. It looks like the only difference between this room and any king room with a sofa is that this room has more carpet to walk across.

Given I got a business room at the newer Crowne Plaza Terminal 4 on the same night as you for £90 I’d say that you paid over the odds. Granted the Garden Inn would have saved me the transfer from T3 to T4 but I’d much prefer the extra 15 min journey given the CP is nicer than the GI. For comparison the Sofitel wanted £245.

I love a luxury hotel as much as the next person but when the Premier Inn is selling rooms for twenty nine quid I don't know why you would stay anywhere else*

*Unless your job is reviewing hotel rooms..

Thanks for the review. Based on what you got it’s a long way from a premium rate. That actually sounds value priced.

For a night I’m looking at next month, the T2 HGI is more than double the price of the Hatton Cross HGI. I can understand wanting to stay close for an early flight, but I’m okay waking up a little earlier to save £60.

I stayed at this HGI just the other night at Heathrow. Stayed on the top (13th floor) with a beautiful view of T2. I paid extra for the top floor, airport view king room and the view was okay. Being Hilton Honors gold I got free breakfast and the spread was huge. Even though the view wasn't perfect, the convenience factor made it exponentially worth it.

@Lucky, do you typically ask for these upgrades (meaning, do you remind the staff during check-in of your Diamond status) or do they upgrade you automatically. I'm had horrible luck getting free upgrades with Hilton and I'm not sure if it's on me to push for an upgraded room during check-in.

You can walk to terminal 3 in 5 minutes if you walk outside.

It seems we followed the exactly same itinerary after the United daytime flight to LHR...

I thought the hotel, while relatively new, was pretty depressing. Better than the Hilton Garden in at Frankfurt and certainly better than the horrible Hilton at Gatwick... but still, quite blah.

I appreciated this blog in spite of the security officer. I will be staying there next summer and I appreciated the pictures and showing how to get to the hotel. It takes the uncertainty away. Now I know what to expect!

I take it you don't have to go outside to the elements at all ,on getting from t 2 to the Hilton garden inn