Etihad has been on a cost cutting spree, and as a result we haven’t seen many service improvements from them lately. Just last year Etihad cut chauffeur service for first & business class passengers everywhere except in the UAE. Previously they’d provide you a ride to the airport at most of their destinations, while now…
Continue reading: Etihad & Mercedes-Benz Announce New Chauffeur Service Partnership
Share your questions, experiences, and thoughts below.
I have a reservation to fly Etihad apartment from SYD-AUH in May using AA miles. Am I allowed to use this service?
Then there's this:
Reductions in baggage allowances across all classes except The Residence. What did Etihad have to say about this?
“provides greater convenience and customer benefit while enhancing the travel experience”
I thought that connections from F to F in AUH would still be in a car on an AA award but the wouldn’t last year. Was that what I should expect (only talking about connections in AUH)
The transfer was one of the worse experiences ever, a mob scene like no other, no lines, I had to push my way through just to o mak a connection.
Well they save quite some money cutting the baggage allowance for everyone except for the routes with piece concept, so they can spend that on new cars
If being chauffeured, the Mercedes E is a much more premium vehicle than the A6.
@FredM
Well said. Owner and collector of all 3 series here. M3 CSL all the way baby 😉
"Arguably a Mercedes Benz E-Class is comparable to an Audi A6,"
????
Perhaps to drive, but as a passenger there's really no comparison between the MB and Audi, no matter how old the Audi is.
Then there's this: an announcement by Etihad saying they've cut baggage allowances across all classes except the Residence.
How did the airline spin it?
``Mohammad Al Bulooki said the new policy “provides greater convenience and customer
benefit while enhancing the travel experience”.``
the new E class is much more premium in the back - the Audi A6 is showing its age, even the 2018 model is on an 8 year old design. I am happy they're moving to MB, as when I flew the residence, I was shocked that they arrived in an A8L, I wouldnt consider it a luxury flagship by any stretch of the imagination.
But it be so much more fun if a M sedan showed up and the guy handed you the keys. Unless a Maybach or a vehicle similar to a Maybach is provided, I'd rather drive myself.
Well this makes sense both airlines having Merc collaborations when you consider who owns both airlines...
The collaboration Emirates had with Mercedes was done with the company/factory at a design level while the cars Etihad are using may just be with the local dealership, maybe someones "cousin" now works for the local MB dealership and not the Audi one?